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Customer Service Professional Experience

Uxbridge, Massachusetts, United States
January 02, 2018

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Sean Carter

*** ** **** ** ******* ma


Objective: To obtain a full time position that utilizes communication, interpersonal skills and management qualities. To also, gain experience in my desired career field.

Education: - Bartlett High School class of 2008 Webster MA, 508-***-****

-Quinsigamond Community College Worcester MA, 508-***-**** (with intent to graduate fall of 2016 with associates in Human Services)

Areas of expertise:


-Interpersonal skills

-Problem-solving abilities



-Customer service

-Working in a team setting

Professional Experience:

Webster Dudley Boy’s and Girls Club

55 Oxford Ave Dudley MA 01571, 508-***-****

Youth Counselor from 2006-2009, job duties included planning, leading and implementing core and non-core programs and experiences for children. Responsible for the general safety, development, and growth for a child while portraying the morals and actions of a positive role model. In my years working here I gained necessary experience of interaction with children and fulfilling my personal goals of being a help to kids in need, along with my community. It allowed me to develop skills in working in a diverse environment along with dealing with families of different backgrounds. It also gave me a chance to better my communication skills and perfect the responsibilities of being a leader.

Rent a Center

796 main st Worcester MA 01610

Account manager from 2009-2012, job duties included being a professional team member responsible for managing the employers client, providing friendly service, maintaining merchandise and assuring timing deliveries, securing payments, and collecting on delinquent accounts. This position gave me an opportunity to explore the management field and possess responsibility for keeping all accounts up to standard. During this period I was able to enhance my organizational skills along with gaining experience in successful customer service.

Town Fair Tire

320 Southbridge St Auburn MA 01501, 508-***-****

Tire technician from 2014-2015, responsible for the mounting and dismounting of tires sold, adequately securing the vehicle, fulfilling company goals and assisting in miscellaneous tasks. From this job I was able to gain a knowledge of employee safety and the significance of abiding by various codes and regulations. I also had to obtain a certification that was tested throughout time of employment. The importance of obtaining a safe environment, and be able to work independently are two qualities I was able to take away from this experience.

Percy’s TV and Appliance

19 Glennie St Worcester MA 01506, 508-***-****

Sales associate from 2011-2013, responsibilities included greeting guests apon arrival and learning their motivation for their visit, assisting in financing, purchasing and delivery, increasing personal knowledge of the products and sales techniques. Through this job I was able to strengthen my communication, interpersonal, and listening skills. This job also allowed opportunity for individual growth in a professional setting.

Other: Served as a Team Captain for College Basketball Team

Volunteered as a Team Coach for the Boy’s and Girl’s club


Laurie Lombardi, Paralegal for Bowditch and Dewey, 774-***-****

Kwasi Acheampong, Benefitmail Payroll Service in Auburn MA, 774-***-****

Erin Lombardi, Registration Clerk at Harrington Hospital, 774-***-****

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