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Customer Service Microsoft Office

Location:
Abu Dhabi, Abu Dhabi, United Arab Emirates
Posted:
January 01, 2018

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(CURRICULUM VITAE)

personal information

Full name : ANWAR AQSHMAR

State : SINGLE

Emile address : ac3vgn@r.postjobfree.com

Nationality : MOROCCO

Religion : MUSLIM

Age : 22

Place : ABU DHABI UAE

ADDRESS : KHALIFA CITY A 12ST

Phone number : 009***********

Objective

Seeking a deserving profile in the hospitality sector, where I can deliver my expertise and innovative hospitality skills, while maintaining the integrity and work ethics of the working environment, thereby maintaining the reputation of the organization.

Experience

associate in house of fashion BHS for 1year in LIBYA 2013.

As a Sales man my mission was Displaying items to the customer and Helping with promotions and ensure the guest satisfaction.

waiter in hotel Sofitel of MOROCCO in 2014 for 6 months.

As F&B Department our team were preparing for the events and Mies en place for the Events. After 2Months I transferred to RESTAURANT AU PATIO'S STARTERS I was providing an excellent customer service and Taking customer orders and delivering the food and beverages in a timely fashion and Making menu recommendations, answering questions and sharing additional information upon request.

caregiver in Cleveland clinic ABU DHABI 2015 /2016.

my mission was in the patient service and ensure concern for their care and help them in anything they will requested. after 3 months i transferred in small shop for assisting the visitors and offer to them the Arabic coffee with warmly welcome and full respect.

Front office in Hotel Marriott Al Forsan ABU DHABI 2016/present.

My responsibilities as front desk Agent is to Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs

Make reservations or appointments for guests who want to avail themselves of local entertainment or services

Answer guest calls and record details of each conversation for future follow-up

Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues

Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them

Report any accidents or injuries to senior management staff immediately

Education

Baccalaureate high school in 2013

My specialty was in the engineering sector in Libya.

Certificate of Informatics 2012

Computer studies and details about all the windows System.

Certificate of training in hotel Sofitel 2014

Certificate as training in the food and beverage department.

diploma of hospitality industry 2014

Completing the study of the entire hospitality management with training in a different departments.

certificate of safety food 2016

How to save the food from the contamination and keep it in the

right place to not cause the problems and bacteria in the human body.

skills

Microsoft office + excel + word + windows + power point.

STRONG WORK ETHIC

HANDLING PRESSURE

COMMUNICATION

TEAMWORK

languages

English : Excellent

Arabic : Excellent



Contact this candidate