Sign in

Technical Support Technician

Gilbert, Arizona, United States
January 01, 2018

Contact this candidate


Steven Chapman

- **** E. Stacey Rd Gilbert, AZ **298 ( 623-***-**** *

Maintenance Technician (Manufacturing)

Qualifications Profile

•Self-assured and results-driven, solutions provider in hardware maintenance and repairs with more than 14 years in the media/ imaging, logistics solutions, power management, HVACR/electromechanical, semiconductor, and advanced technology solutions industries.

•Detail-oriented, analytical and methodical with critical thinking to provide technical support in the Mars Rover Project, executing plans from technical schematics and blueprints, and resolving complex technical maintenance and troubleshooting issues with Engineers in several industries.

•Proven competence and dedication to outstanding operational excellence that maximizes process efficiencies and creates cost leadership in electromechanical and electronic hardware maintenance, technical staff development, and customer services that enable the business to achieve a competitive edge in service quality.

•Excellent interpersonal communication skills that foster teamwork synergies with colleague and industry professionals in achieving objectives and shared commitments.

Professional Experience

L3T TEMPE, AZ Electromechanical Technician Oct 2017 – Dec 2017

•Diagnosed and repaired special equipment; worked successfully with senior technicians; and write technical procedures.

•Demonstrated how I could repair equipment that I had never seen before.

•I will have a Top Secrete Clearance in one to two months.

•L3T stands for Level 3 Tactical Warrior Group

•Experienced with leak detectors.

District Photo, book binding Phoenix, AZ Electromechanical Technician Oct 2014 – Jul 2017

•Diagnosed and repaired book binding equipment; mentor new and junior technicians; and write technical procedures.

•Collaborated with engineering, management and supervisors in addressing complex technical issues to ensure continuous productivity of all electromechanical and electronic systems.

•Mentored new and junior technicians in achieving peak productive performance and consistent compliance with policies, procedures and performance standards.

GT Advanced Technology Mesa, AZ Electromechanical Technician Dec 2013 – Oct 2014

•Provided technical support for client systems, repairing and cabling new equipment for the office and clients, and ensuring compliance with technical manuals and quality performance standards.

Witron Logistics Tolleson, AZ Electromechanical Technician Sep 2011 – Dec 2013

•Maintained and repaired conveyors and sub-assemblies, collaborating with engineers and senior technicians in troubleshooting complex electrical problems in automated equipment in customer premises.

•Provided PLC programming for several industrial digital equipment in compliance with client functional requirements.

Knight Air Conditioning Phoenix, AZ Air Conditioning Technician (Temp) Jul – Sep 2011

•Conducted diagnosis and repairs of commercial and residential air conditioning systems, assisting tenured staff in completing installation and maintenance projects for several individual and corporate accounts.

ON SEMICONDUCTOR Phoenix, AZ Electromechanical Technician/ Photo Technician Jan 2010 – Jul 2011

•Provided technical support in the preventive maintenance, diagnosis, and repairs of aligners and coaters, adhering to maintenance standards in technical manufacturing manuals and engineering bulletins, and meeting project timelines.

Chapman Electrical Contracting Glendale, AZ Journeyman Electrician Aug 2005 – Jan 2010

•Served as permanent On-sight Electrician for a main customer, cabling new control cabinets; and ensured compliance with technical specifications and service quality standards to ensure repeat business.

Intersil Corp. Melbourne, FL Electromechanical Technician Jan 2003 – Jul 2005

•Provided technical support for the Mars Rover Project on a temporary assignment.

•Drafted and finalized technical documentation for several projects; and repaired photo and etch equipment.

Motorola • Scottsdale, AZ Lead Electromechanical Technician Jan 1984 – Jun 2003

•Managed 4 shifts of Electromechanical Technicians, reporting directly to two Vice Presidents.

•Served as a member of a worldwide troubleshooting and cost cutting team that enabled the business to achieve cost and quality product advantages in highly competitive markets.

Education & Credentials

•Two year Degree in Digital Electronics, DEVRY UNIVERSITY Phoenix, AZ



•16 years Perfect Attendance Award, Motorola

Contact this candidate