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Project/Program Management - PMO

Location:
Houston, Texas, United States
Posted:
January 01, 2019

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Resume:

Dana McCleveland

832-***-****

ac3ved@r.postjobfree.com

www.linkedin.com/in/danamccleveland

Summary:

IT and finance professional with experience including roles in project management, change management, business analysis, PMO, SAP- CRM, MM, HR, EPIC, FICO, IS, PRA processes, contract/ procurement management, resourcing, payroll management, business transaction processing, functional/ business systems analysis, training, data analysis, technical configuration, troubleshooting, financial reconciliations, vendor management, medical / pharmacy implementations and full life cycles.

BP (Contract) – Project Manager/ PMO (03/18-current)

Communicate effectively with all field staff members and the client to ensure efficient and accurate schedule development and updates.

Support and validate all Stage Gate processes and develop EAC reviews for Project Managers that consist of accruals, month end, PE/ETCs, and other financial data.

Maintain and monitor various tools for the issues log, risk register and action log, as well as change management in order to maintain high quality for healthcare project delivery.

Ensure to meet deliverables timely with limited direction by providing financial and project schedule updates for status meetings, tracked progress and provided coaching and support on a daily basis to PMO and Enterprise throughout all phases of Stage Gate projects for OPEX/CAPEX & REVEX projects

Meet with Subcontractors as required in development of baseline schedule, monthly updates and recovery schedules

Proactively engages with disciplines to establish schedules as well as identify and resolve issues.

Generates schedule reports and works with Project Controls on progress and resource reporting, monitoring and analyses. Reports and analyzes monthly deviations from plan.

Plan, organize, and supervise schedule resource loading and leveling

Prepare weekly, monthly and ad hoc status reports and graphs depicting schedule status/performance and trend analysis

Utilizes scheduling tools identifying potential risks/ opportunities and assists in generating mitigation strategies to ensure project success

Communicates schedule deviations and projected impacts to project/program teams and assists in preparation of Change Notices/ Management of Change documents, as required

QuVa Pharma (Contract) –Project/ Program Manager/ PMO Lead (10/15-02/18)

Deliver start up strategic planning, operational leadership and other healthcare and pharmaceutical/ manufacturing project delivery to ensure that both approved and potential portfolio programs and projects adequately support the company's Cause.

Engage in Pharma meetings by supporting and validating all Stage Gate processes and develop EAC reviews for Project Managers that consist of accruals, month end, PE/ETCs, and other financial data.

Ensure portfolio management, cross functional project execution, business readiness and change management, value realization, budget, time, and project quality for quality, operational, construction plans, pharmacy - process department project deliveries in a timely and cost – effective manner.

Maintain and monitor various tools for the issues log, risk register and action log, as well as change management in order to maintain high quality for healthcare project delivery.

Lead and direct the selection, training, coaching and development of team members, assuring that the mix of resources is sufficient to meet the evolving needs of the quality, operational, and pharmacy, product development projects/ programs and key external and internal stakeholders

Managed product development for acquisition integration for Pharmacy, Quality, Operations/ Six Sigma, Lean, Procurement/ Production Management.

Work directly with Program/ Project management members and have direct visibility with other stake holders.

Ensure to meet deliverables timely with limited direction by providing financial and project schedule updates for status meetings, tracked progress and provided coaching and support on a daily basis to PMO and Enterprise throughout all phases of Stage Gate projects.

Entergy –Project Manager/ PMO Scheduler/ Controller (01/15-09/15)

Update project schedules, review project activities and spending. Also, lead weekly updates by reviewing and analyzing the project actuals, PE/ ETC’s, and accrual submittals for Nuclear Project Managers, Project Managers/ Program Managers.

Provide EAC analysis summaries based on the current and past financials for Project Managers/ Program Managers. The analysis is providing the budget and percentage variances by reducing rework associated with inconsistent criteria being applied to Stage Gate monitoring project governance and delivery in a cost effective time frame.

Engage in Entergy EPMO/ PMO meetings by supporting and validating all Stage Gate processes and develop EAC reviews for Project Managers/ Program Managers that consist of accruals, month end, PE/ETCs, and other financial data.

Work directly with Program/ Project management members and have direct visibility with other EPMO and stakeholders utilizing Agile/ SCRUM methodology.

Ensure to meet deliverables timely with limited direction with PMO by providing financial and project schedule updates for status meetings, tracked progress and provided coaching and support on a daily basis to PMO and Enterprise throughout all phases of Stage Gate projects.

Self-starter that took ownership of facilitating schedule updates and budget analysis meetings and being a point of contact for PMO criteria discrepancies for aligned Project Managers and Entergy Leadership.

Coordinated onboarding templates for new joiners as well as documenting lesson learned.

Provide graphical and data templates and user guides for all transitioned Scheduler/ Controllers.

BP – Project Manager/PMO Transition Lead (02/14-12/14)

Ensure to manage Upstream PSCM and also Corporate & Functions segment planning, tracking, status reporting services along with risks and issue management, CR management, finances management, knowledge management and project accounting.

Facilitate team lead status meetings in order to provide clarity on milestones/ activities/ resources/risks/issues at all levels of the project (day-to -day to medium-term to long-term planning).

Work with the Deployment Manager, work stream leads and Backbone to develop and create a robust and accurate project schedule with baseline tasks for each project, against which delivery activity and resource deployment can be tracked

Maintain the project schedule and weekly project status reports throughout the duration of the project, including status preparation, tracking and analysis of ROI

Ensure correct tools and templates are utilized for documentation for program delivery and process support

Assist with CRM training for direct/ indirect procurement for internal and external clients during field order management to maintain growth sales.

Supported PM module by reviewing and monitoring product inventory for controlling inventorying management utilizing Planview, Primavera and Project Server.

Facilitate and lead Community of Practice meetings and developed the communications, generate conformance, and Planview report data analysis

Provide Service Acceptance Criteria guidelines for projects to include in their plans as sufficient activities, and to ensure that the requirements in Service Strategy encoded in Service Design that are effectively realized in Service.

Plan the service changes in a manner that ensures the integrity of all customer assets, service assets, and configurations can be maintained as they evolve through Service transition

Ensure that Service Transition issues, risks, and deviations are reported to the appropriate Project Gatekeepers and decision makers

Developed Transition Management Checklists Composite, Conformance Tool Tracker, Segment Capital Value Process (CVP) Date Tracker, and other data reports utilizing Plan view, Primavera, and Project Server.

Shell Oil –Project Manager (04/12-01/14)

Assist in the establishment, operation and transition of a program management office that oversee multiple projects designed to improve the integrity of the financial information related to restricted funds.

Develop high - level, detailed - oriented PMO management plans for ETRM – Trading application (Open Link/ Endur)

Oversee the execution of the projects of the projects managed by the PMO to ensure goals and objectives are met within established milestones and quality standards utilizing Agile/ SCRUM methodology.

Significant Implementation experience, including petroleum volumes and financial (JDE) process areas such as installation processes, software implementations, systems integration implementations, and overall Program Management and Maintained documents traceability (AppsDynamics) in Share point and Livelink. Utilize MS/ Project Server

Coordinate system and process timelines for various teams with assisting in the planning, and execution of annual budget process and preparing various reports and presentations for management.

Direct leadership to monitor compliance Offshore Development team and procedures by making accurate and complete audit work papers that adequately support findings and documents work performance.

Facilitated and managed Complete source to target field mapping from the Business – Enterprise Architecture/ Gas / Fracking

Baker Hughes– Project Manager (02/10-03/12)

Direct leadership to monitor compliance to accounting policies and procedures by making accurate and complete audit work papers that adequately support findings and documents work performance.

Coordinate several change activities with multiple clients concurrently, to communicate migration and control requirements in order to educate the IT functional groups, to analyze and evaluate the types of changes that are to be applied to the production environments, and to execute the technical tasks required to apply the changes to the different environments

Identify, investigate, and resolve errors to ensure validity of records.

Accessed the impact of financial control weaknesses and assisting process owners in developing and implementing improvements and/ or corrective actions in procedures, systems or controls utilizing MS/ Project Server, and Clarity.

Expert in keeping and developing CR/ CS modules

Responsible for activities regarding sales, marketing, customer acquisition, customer relation management, & maximizing revenue.

Assess market, current trends in market, finding competitors, also giving suggestions for product improvement.

Maintaining and updating developed risks and controls tracking tools using SAP - FICO and MM modules.

Shell Oil– Project Manager (08/08-01/10)

Monitor testing scheduling, and develop functional applications for application enhancements and business process improvements, and participates in the development of technical specifications.

Monitor change management requests, review, schedule, and implement changes in coordination with application programmers and end users.

Managed the ongoing business relationships with assigned customer base by maintaining regular contact, promoting incremental products and services, resolving customer issues and renewing expiring scripted and unscripted applications that are in production using SAP.

Managed the ongoing business relationships with assigned customer base by maintaining regular contact, promoting incremental products and services, resolving customer issues and renewing expiring applications.

Coordinates and controls movement of changes from the Vista test environment into the production environment.

Review and improve production certification processes and procedures for Vista testing and or deployment to users

Petrobras America– Project Manager/ PMO Consultant (02/08-08/08)

Educate stakeholders on PM methodology, tools and techniques; plan and execute workshops, events and training sessions

Assist in the establishment, operation and transition of a program management office that oversee multiple projects designed to improve the integrity of the financial information related to restricted funds.

Oversee the execution of the projects of the projects managed by the PMO to ensure goals and objectives are meet within established milestones and quality standards

Supported PM/ MM modules by reviewing and monitoring product inventory for controlling inventorying management

Provide and coordinate communications and transition support by saving the company a projected $400,000 with a business strategy plan utilizing SAP - FICO/ MM utilizing MS/ Project Server, and Primavera.

Hewlett Packard– Project Manager (07/07-01/08)

Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use scenarios, business analysis, competitive product analysis, cost estimations, task and workflow analysis, and/or viewpoints ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.

Assess market, current trends in market, finding competitors, also giving suggestions for product improvement.

Designed/ configured and applied various methods to accomplish targets on monthly, quarterly, and yearly basis utilizing CRM/ CS modules. Utilized MS/ Project Server to manage schedules and budget allocations.

Answer inquiries, questions & complaints of clients in order to keep revenue generation of the division for optimizing revenue growth.

Monitor change management requests, review, schedule, and implement changes in coordination with application programmers and end users.

Managed the ongoing business relationships with assigned customer base by maintaining regular contact, promoting incremental products and services, resolving customer issues and renewing expiring contracts using SAP - CRM/ MM.

Shell Oil– Project Manager (01/06-06/07)

•Write detailed functional specifications utilizing standard templates, using natural language simply, clearly, unambiguously, and concisely using SQL, SAP (FICO/ MM), Sybase, MS Project, MS Project Server and or Oracle applications. Utilized MS/ Project Server to manage schedules.

• Directed the financial document control management applications using HTML format and also accounting reports such as cost benefit analysis, ROI, and payback periods with the implementation of knowledge base system for the company

•Provided implementation of testing and upgrades to dealers for vendor POS petroleum management systems and financial reporting figures that met compliance and regulation requirements and saved the firm $85,000 per year.

Provided the implementation and development of auditing financial reports and functional management portfolio analysis to increase marketing and POS fuel profits by 55% per year.

Recognize potential customers, creating business from the old accounts and reaching profitability level and sales growth.

Assist with CRM training for direct/ indirect procurement for internal and external clients during field order management to maintain growth sales.

Develop functional specifications for Downstream GI- applications enhancements and business process improvements, SOX compliance/requirements, and participates in the development of technical specifications.

Exxon Mobil–Project Manager (04/00-12/05)

Identify ways to assist product petroleum volume management and POS systems in product planning through requirements development and analysis. Propose new product features and updates using SQL and UNIX applications.

Coordinate system and process timelines for various teams with assisting in the planning, and execution of annual budget process and preparing various reports and presentations for management.

Directed the document control management applications using HTML format and also accounting reports such as cost benefit analysis, ROI, and payback periods with the implementation of knowledge base system for the company

Provided implementation and development of testing and upgrades to dealers for vendor management systems and financial reporting figures that met compliance and regulation requirements and saved the firm $50,000 per year.

Recognize potential customers, creating business from the old accounts and reaching profitability level and sales growth.

Assist with CRM training for direct/ indirect procurement for internal and external clients during field order management to maintain growth sales.

Provided implementation of upgrades to dealers for vendor management systems and point of sale (POS) systems

Assisted in the implementation of point of sale system for dealers to increase POS petroleum marketing and fuel profits using SAP FICO/ MM utilizing MS/ Project Server.

Technical Skills:

Project Management : SAP(FICO,MM, CRM, SRM, PM BW, HR & PM), Oracle, SQL, Windows 2000/2003 server, .Net technology, Active Directory and NT domains, troubleshooting techniques, Java, HTML, ITIL, Service Now, HP Service Manager, UML designs, MS- Project, MS Project Server, Agile, SDLC, Harvard Total Project Manager, Six Sigma, Executive Time Management, Personal Leadership, Influence Management, Communications, International Business Management, Project Management, and Presentation skills.

Business Systems: Point- of Sale (POS), inventory, magnetic stripe cards, vendor management, Lotus Notes, credit analysis, automobile audit & inventory, Siemens and SAP SAP(FICO,CRM, EPIC, MM, PM BW, HR & PM).

Operating Systems: MS Office (MS Word, MS Access, MS 0365, Vista, MS Visio, MS Excel, MS Power Point, MS Project), Axure, Dynamics, APM (Apps Dynamics), JD Edwards, Lotus 1-2-3, and Windows, Windows Millennium, XP, Macintosh 10, Unix, Mercury Tool Suite, Primavera P6, Quick Base, SharePoint, Pro Ani, Spot fire, Citrix, several other Cost management software, networks, and routers.

Professional Strength: Managerial skills, team player, well- organized, excellent listening skills, strong attention to detail, positive attitude, strongly motivated, and excellent communication skills. Experience in telecommunications and technical support that involved problem- solving with analysis, resolutions, and installations.

Education:

Park University

Business Management – Bachelor of Science (Completed)

Webster University

Masters of Business Administration MBA (Completed)

PMI/ PMP Certification PMI/ PMP Candidate

SAP Certification SAP Certification Candidate- FICO/ MM/ HR/ PRA (currently studying)



Contact this candidate