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Data Entry Customer Service

League City, Texas, United States
December 30, 2017

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Shea Lee

*** ***** **. ****** ****, TX ***** (832) ***-****


**-** ** *-** Interim Healthcare, Pflugerville, TX, CSR Director- M. Moore (361) ***-****

*-** ** *-*6 Bethany Home Health, Houston, TX, Data Entry Admin- Aimee Meeks (979) ***-****

9-15 to 12-15 Baptist Hospital, Beaumont, TX, ER Patient Access Rep, Supervisor: Lindsey Williams (409) ***-****

2-15 to 3-15 (160 hours) Maximos Ob/Gyn, League City, TX, Medical Assistant, Externship Supervisor: Dina Maximos (832)***-****

6-13 to 3-14 Blast Fitness, Webster, TX, Front Desk/Child Care Supervisor: Sarah Walenta (281) ***-****

7-11 to 3-12 Dillard’s, Friendswood, TX, Sales Associate

Education & Certifications:

Remington College- Houston Southeast Campus- Webster, TX Medical Assistant, Diploma Perfect Attendance Award, Presidents List Award, GPA 4.0

Certifications: CPR, American Heart Association; First Aid, American Heart Association; The Privacy Rule and Health Association; HIPAA, Remington College; OSHA, Remington College

Collective Experience:

Personal Assets: personable, punctual, and dependable, with great organizational skills.

Communication: Receptionist, in/out bound calls on multiline phone system, maintain written correspondence and digital/internet correspondence and faxing as needed

Data entry payroll for skilled and non-skilled positions, Therapy emr, Medicare orders

Coordinate schedules, for doctors, and patients for surgery, therapy, hospital stays, appointments, meetings and for testing and lab services.

HealthTrust EMR, therapy emir, hospital calls, intake

Check patients in, quality control collected data from patients, verify and authorize insurance and update doctors as per protocol

Perform basic vital testing and perform triage procedures

Administration of medical billing and coding

Assist with IUD’s, Pap Smears, Well Women Exams, and STD testing, pregnancy tests, urine tests, and drug tests

Maintain routine cleaning as requested, selling and cancelling memberships

Maintain sales, restocking, mark downs/ups, cash handling, and customer service

Adept at creative endeavors such as displays, marketing and outreach projects.

Responsible for creating and maintaining budget guidelines

Passionate advocate for senior citizens & special needs children through volunteer work

I excel in meeting goals and objectives by strategizing, prioritizing, organizing and delegating when necessary

Amicable and professional working relationship with counselors, doctors, parents, and other professionals on a daily basis to ensure goals and objectives are met, documented, and evaluated

Implemented new programs for a more streamlined work flow

Software: Microsoft Word, Microsoft Outlook, Microsoft Excel

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