Customer Service Manager

Katie Hildreth

**** ***** ** **********, ** ***** Phone: 704-***-**** E-Mail: *******@*****.*** Summary

Customer service and cash handling expert looking for a career in a challenging and rewarding environment Experience

Speedway (Hess) May 2014 – Current

Co-Manager

• Opened and closed the store, which included counting cash drawers and making bank deposits.

• Maintained visually appealing and effective displays for the entire store.

• Processed all sales transactions accurately and in a timely fashion. Atlantic Wireless July 2017 – October 2017

Retail Wireless Consultant

• Contacted new and existing customers to discuss how their needs could be met with specific products and services.

• Identified prospective customers using lead generating methods and performing an average of 20 cold calls per day.

• Maintained store cleanliness.

• Remained customer service minded when helping customers that entered the store with technology issues. Winterville Charter Academy July 2015 – January 2016 Fifth Grade Teacher

• Established clear objectives for all lessons, units, and projects.

• Set and communicated ground rules for the classroom based on respect and personal responsibility.

• Kept classroom organized and clean.

• Collaborated with peers to ensure proper learning techniques were being used. Education

Pitt Community College Present

Associates of Science in Medical Office Administration East Carolina University 2015

Bachelor of Science in Elementary Education

Concentration in elementary science

Skills

• MS Office Proficient

• Positive Outlook

• Team Leadership

• Invoice Processing

• Customer Service Expert

• Flexible

• Dedicated Team Player

• Inventory Control Familiarity

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