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Health Support

Austin, Texas, United States
December 31, 2017

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Professional Summary

Motivated Public Health Promotions Specialist focused on proactive intervention and prevention. Extensive experience in social services and community based organizations.


Strong teaching skills

Bilingual in English & Spanish

Excellent problem solver

Proficient with CERNER Compass (EHR), TeleTracking, Allscripts-Care In Motion (ecin), eClinical Works (ecw), Vivify Health

Proficient in Microsoft: Word, Excel, PowerPoint, Outlook

Effective time management


Work History

Clinical Support Coordinator (Seton – GoodHealth Solutions Center, September 2017 – Present)

Austin, Texas

Coordinate virtual telehealth referrals for needs assessments on patients with complex co-morbidities.

Help create and implement a new software program (Vivify) to track our Remote Patient Care patients.

Identify and assist patients via tablet/phone with any barriers that may prevent medical care.

Enroll patients at Seton hospitals for Remote Patient Care Monitoring kits.

Provide tech support for patients over the phone or video tablet on setting up their GoodHealth RPCM kits.

Health Promotion Specialist (Seton Healthcare Family – Inpatient Diabetes, April 2016 – September 2017)

Austin, TX

Conducted individualized educational assessments based on laboratory tests and data for high-risk

populations and identifying potential barriers.

Documented clinical findings and correctly entered pertinent data for processing.

Educated patients about controlling and managing their pre-diabetes diagnosis.

Led educational presentations on topics related to diabetes.

Assisted with program needs assessments, implementation, designing, and evaluating the Inpatient-Diabetes program.

Referred patients to appropriate outpatient resources for additional diabetes education and support.


The University of Texas at El Paso, Bachelor of Science – Health Promotion (Graduated May 2015)

El Paso, TX


Certified Diabetes Paraprofessional Level 1

Certified Health Promoter - Texas Department of State Health Services

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