SYLVIA PRITCHARD

Phone: 682-***-****

Email: ac3ty3@r.postjobfree.com

OBJECTIVE: Utilize my skills, and education in a team effort to facilitate the work flow.

EDUCATION:

DEGREE: AA Liberal Arts - KD College

CERTIFICATION: Paralegal

CERTIFICATION: CompTIA Network, CompTIA Security+

EDUCATION: KD College, New Horizons Computer Learning Center SKILLS:

. Ability to write and speak Spanish

. Proficient with Windows, Word Perfect, Microsoft Office, Excel

. 10-key, scanners, copiers, fax machines

. Strong computer experience.

CORNERSTONE: Currently available; on contract

07/2017 - Texas Health Resource

Medical Records - Indexer

05/2017 - Tarrant County Elections Tier One CSR

06/2017 - Tarrant County Elections Tier One CSR

.Tier 1 troubleshooting

.Customer Service

KROGER

01/2012- 02/2016 -Cashier

1-800-***-**** Code: 87843

.High Volume Bilingual direct customer service

. Received payments by cash, check, credit cards, vouchers, or automatic debits

. Issue receipts, refunds, credits, or change due to customers

. Assist customers identify prices of products

. Tabulated bills using calculators, cash registers

. Used hand held bar code scanners

. Utilized scanners

. Customer service was premier, greeted customers entering establishment

. Balanced cash drawer at end of shift

HOME DEPOT

06/2013- 02/2014 - Cashier

1-866-***-****

. High Volume Bilingual direct customer service

. Received payments by cash, check, credit cards, vouchers, or automatic debits

. Issue receipts, refunds, credits, or change due to customers

. Assist customers identify prices of products

. Tabulated bills using calculators, cash registers

. Used hand held bar code scanners

. Utilized scanners

. Customer service was premier, greeted customers entering establishment

. Balanced cash drawer at end of shift

DEVCON CONSTRUCTION INC.

3023 S. University Drive

Fort Worth, Texas 76109

817-***-****

April 2000-December 2011

OFFICE MANAGER-ADMINISTRATOR:

. Processed accounts payable, accounts receivable, petty cash accounts, reconciled accounts

. Listen to and resolve customer complaints

. Hire and trained personnel

. Provided employees with guidance

. Plan and prepared work schedules

. Implemented corporate and departmental policies

. Evaluated employees’ job performance

. Resolved any discrepancies with account receivables

. Customer service in English and Spanish assisting vendors, employees, subcontractors

. Researched deeds, processed lien waivers, requisitioned supplies, contract analysis

. Typed, composed, and edited correspondence

. Processed purchase orders

. Transcribed minutes

. Monitors subcontractors draws for payment processing and maintained files

. Scheduled meetings, appointments, travel arrangements, and accommodations.

TRANSOUTH FINANCIAL CORPORATION

2001 North Beach Street

Fort Worth, Tx 76103

817-***-****

March 1998-April 2000

CALL CENTER COLLECTION SPECIALIST:

. High volume automated inbound / outbound calling queue negotiated with customer to update their delinquent auto loan account

. Bilingual customer service

. Processed front end delinquent auto loans

. Maintained details of payment arrangement in electronic file of customer, ensuring the integrity of corporate guidelines

. Knowledgeable in state and federal regulations

.Skip tracing

.Advised customers of necessary actions and strategies for debt repayment

.Located and notified customers of delinquent accounts by phone

.Arranged and established payment schedules, contingent upon customer’s financial situations

Contact this candidate