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Data Entry Customer Service

Jacksonville, Florida, United States
December 27, 2017

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Kimberley K Williams

**** ********* ****** ****, *** 1625

Jacksonville, FL. 32216



To obtain a position in a stable company that will enable the utilization of my strong organizational skills,

Customer service focus, administrative experience and the ability to work efficiently in a team environment

as well as independently on solo projects.

General Office Skills

Proficiency in MS Word, MS Excel, Outlook, AXXESS, Dispatching, 10 key adding machine by touch, mail slicer,

fax machines, copiers, scanners.

Work Experience

Administrative -Temp Teco Peoples Gas, Jacksonville FL May 8th, 2017-Dec. 22nd, 2017

Call current customers and make appointments for Periodic Changeout’s of Gas Meters

Data Entry of new Gas Meters being installed

Make schedule for Meter Readers to check customers gas meters

Office Manager Northeast Rebound PT Inc., Jacksonville FL Nov 2016 – March 2017

Answer phone calls from patients

Set up appointments for Physical Therapy

Check patients in for Physical Therapy

Clean the office and wash, dry and fold the towels

Office Manager Absolute Care Home Health, Jacksonville, FL Aug 2014 – Nov 2016

Answer multiple phone line system

Data Entry of patients in Axxess database as well as new employees

Set up new employee packets and training classes for the Clinicians

Payroll- Compared paper work turned in by clincians to what was entered in to Axxess database

Open mail and distribute it to the Owner of the company

Administrative Sorter Xerox/ACS Company, Jacksonville, FL Sept 2010 – Aug 2014

Data entry of insurance claims and supporting documents

Open and sort mail for Florida Blue claims processing

Determine appropriate routing of information based on established procedures

Receptionist Doctors Lake Healthcare, Orange Park, FL March 2010 - July 2010

Received and routed patient related inquiries on a multiline telephone system

Sorted incoming mail for employees and residents

Greeted family members that arrived at the facility for scheduled visits

Data Entry Blue Cross Blue Shield, Riverside Ave, Jacksonville, FL Jan 2007 – Jan 2010

Data Entry of Claims in Blue Cross Blue Shields data base changing names, address, date of birth.

Past Experience

Stericycle, Jacksonville, FL Aug 2004 – Aug 2005

Hartford Life Insurance, Hartford, CT Jan 1999 – Sept 2001

Prince Georges County Animal Welfare League, Forestville, MD 1993-1998

Peoples News Store, Vienna, WV April 1989 - Aug 1992


Wheeling Park High School

Wheeling, WV

General Diploma 1981-1985

West Virginia Northern Community College

Wheeling, WV

Business Classes 1986-1987

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