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Customer Service Medical

Location:
Turbeville, South Carolina, 29162, United States
Salary:
15.00
Posted:
December 27, 2017

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Resume:

WORK EXPERIENCE

BLUE CROSS BLUE SHIELD, FLORENCE, SC

Customer Service Advocate II, November 2014 - November 2016

Validates the information on all medical claims from patients seeking payment from their insurance company.

Review claims to ensure that there is no missing or incomplete information.

Kept meticulous records of claims and follow up on lapsed cases. Provide customer service in regards to inquiries as well as account maintenance for medical facilities.

SYKES ENTERPRISES, SUMTER, SC

Customer Service Agent I, March 2012 - December 2012

Handle inquiries and concerns in order to eliminate the need for clients to travel to the bank in person. The types of issues they deal with usually concern customer deposits, withdrawals, and account transactions.

Problem solved and evaluated customers' eligibility and financial need for loans and grants.

SONIC DRIVE-IN, LAKE CITY, SC

Cashier, Sept. 2009 – Jan. 2012

Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services.

Scanned items, provides change, balances drawer, and processes card transactions.

EDUCATION

EAST CLARENDON, TURBEVILLE, SC

High School Diploma, June 2011



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