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Customer Service Assistant

Location:
Toronto, Ontario, Canada
Posted:
December 27, 2017

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FILIPA PONTE

**** ******** ******, *******, ******* M6E 3S9

Tel: 647-***-**** email: ac3tum@r.postjobfree.com

Qualifications Profile

I am a self-starter with a strong entrepreneurial attitude, experienced in administrative duties. A detail-oriented, thoughtful, organized, professional with excellent problem solving, customer service and communication skills, prepared to excel in the banking industry and contribute to organizational objectives. Computer skills include Microsoft Excel, Word and PowerPoint.

Experience Highlights

Acura Maintenance, Toronto, Ontario 2007-2012

•Assisted with shift management

•Processed product orders, billing and payments

•Successfully perform managerial duties, delegating daily tasks to employees

•Received and sent invoices to businesses

•Answered telephones, responded to emails and filed documents

Wal-Mart, Toronto, Ontario 2009 - 2010

•Cashier, performing cash management and customer service duties

•Balance cash drawer and petty cash management

•Keep record of cash at the end of shift

Montessori Start Inc.

Toronto, Ontario 2014-2015

Toddler teacher assistant

Assist the main teacher with duties that need to be done

Create activities for the children

Change diapers; assist with potty training

Teach children how to eat properly

Maintain a clean and sanitized environment

Perform great behavior

Columbus Centre Charities

Toronto, Ontario 2015-Present

Toddler teacher

Program Planning

Create activities for the children

Change diapers; assist with potty training

Teach children how to eat properly

Maintain a clean and sanitized environment

Perform great behavior

Education

Canadian Business College

Ontario 2013-2014

Early Childhood Assistant Graduate

Loretto College Secondary School, Toronto, Ontario 2006 – 2010

• Ontario Secondary School Diploma with 6 OACs

Volunteer work

Church of Promise, Toronto, Ontario 2006-2010

•Sunday school teacher in nursery, teaching children from ages 0-3 years

•Sunday school teacher for children aged 4-12

Languages spoken: English and Portuguese

References available upon request



Contact this candidate