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Customer Service Sales

Torrance, California, 90505, United States
December 27, 2017

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Torrance, CA *****


An Account Manager / Inside Sales Representative / Customer Service Representative with experience in establishing relationships, providing product information and building territories to develop a strong customer base. Experiences in order processing, data input and relationship selling.


Bachelor of Arts- California State University, Long Beach


Business Development Specialist 2016

Synovia Solutions, Indianapolis, IN

Generated appointments from cold calls for Account Executives

Utilized Salesforce database to identify and call on cold leads

Generated a minimum 50 calls per day, securing 5+ appointments per week

Developed marketing materials to provide to potential customers

Maintained and updated Salesforce database with company contact information

Customer Service / Inside Sales

Cutler/MailBoxes4Less, Torrance, CA 2008 - 2014

Managed residential customer base, reviewed and placed orders, and provided product information

Coordinated returns for customers and manufactures

Followed-up with customers on all orders, building loyalty and repeat business

Updated the website with new products and promotions

Developed relationships with manufactures

Account Executive

Rhinotek Computer Products, Carson, CA 2007 – 2008

Developed an account base through cold calling, networking and reaching out to previous customers

Increased sales each month through excellent customer service and follow through

Consistently met or exceeded monthly sales goals

Senior Account Manager

Viking Office Products, Signal Hill, CA 2000 –2005

Maintained relationships with primary and secondary purchasers

Managed margin, sales and contacts with the goal of increasing sales over the previous year.

Managed and grew existing accounts by providing outstanding customer service and notifying business of new or upgraded products

Assumed managerial responsibilities in team managers absence i.e. team huddles, issuing team reports and team questions

Additional Professional Experience

Value Added Reseller

Merisel Corporation, El Segundo, CA

Maintained client base and notified of new products and promotions

Negotiated contracts, and followed sale to the end

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