Customer Service Sales
Resume:
KRISTIN SEWELL
Torrance, CA *****
***************@*****.***
An Account Manager / Inside Sales Representative / Customer Service Representative with experience in establishing relationships, providing product information and building territories to develop a strong customer base. Experiences in order processing, data input and relationship selling.
EDUCATION
Bachelor of Arts- California State University, Long Beach
PROFESSIONAL EXPERIENCE
Business Development Specialist 2016
Synovia Solutions, Indianapolis, IN
Generated appointments from cold calls for Account Executives
Utilized Salesforce database to identify and call on cold leads
Generated a minimum 50 calls per day, securing 5+ appointments per week
Developed marketing materials to provide to potential customers
Maintained and updated Salesforce database with company contact information
Customer Service / Inside Sales
Cutler/MailBoxes4Less, Torrance, CA 2008 - 2014
Managed residential customer base, reviewed and placed orders, and provided product information
Coordinated returns for customers and manufactures
Followed-up with customers on all orders, building loyalty and repeat business
Updated the website with new products and promotions
Developed relationships with manufactures
Account Executive
Rhinotek Computer Products, Carson, CA 2007 – 2008
Developed an account base through cold calling, networking and reaching out to previous customers
Increased sales each month through excellent customer service and follow through
Consistently met or exceeded monthly sales goals
Senior Account Manager
Viking Office Products, Signal Hill, CA 2000 –2005
Maintained relationships with primary and secondary purchasers
Managed margin, sales and contacts with the goal of increasing sales over the previous year.
Managed and grew existing accounts by providing outstanding customer service and notifying business of new or upgraded products
Assumed managerial responsibilities in team managers absence i.e. team huddles, issuing team reports and team questions
Additional Professional Experience
Value Added Reseller
Merisel Corporation, El Segundo, CA
Maintained client base and notified of new products and promotions
Negotiated contracts, and followed sale to the end
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