Customer Service Medical Assistant

OLIVIA SHEPARD

**** ******* ****** ***, *******, TN 38125 I 901-***-**** I ***************@*****.***

OBJECTIVE

Opportunity to demonstrate skills learned by obtaining a position working in a health care setting providing direct care to patients. Sincere, responsible, structured, self starter with exceptional customer service skills and the capability to retrieve delicate clients’ information, make timely decisions, and provide appropriate follow through.

HIGHLIGHTS

CPR Certified

Clerical Skills/EHR

Medical Terminology

ICD/CPT Coding

OSHA/HIPAA Compliance

Laboratory Procedures

Pharmacology

Injections

Patient Triage

Vital Signs

EKG

Venipuncture

MEDICAL EXPERIENCE

Health Quest – Cordova, TN (240 hours)

Medical Assistant Extern

Assisted medical staff with triage, injections, phlebotomy, vital signs, drug testing

CUSTOMER SERVICE EXPERIENCE

Zaxby’s – Memphis, TN (04/2017-present)

Cashier

Performs a multitude of job duties.

Greeting customers with a smile and ensure our guests that their needs matter even after transaction is completed.

Submitting orders, and operating the cash register.

Some food preparation and drive thru duties.

Demonstrate good customer service, problem-solving and basic computer skills.

Clean the lobby by wiping off tables, retrieving trays and clean restroom as needed. Along with any other duties assigned.

EDUCATION

Concorde Career College – Memphis, TN

Medical Assistant Diploma

Graduation: April 2017

School Awards: Director’s Club, Perfect Attendance

Contact this candidate