Customer Service Administrative Assistant

DOMINIQUE A. DEANGELO

East Patchogue, New York **772

**********@*****.***

Cell # 631-***-****

SKILLS

Proficient in Microsoft Word, Excel, Outlook, and computer systems. LinkedIn and Social Media. Type 80-85 Words Per Minute. Excellent Management, Leadership and Customer Service Skills. Dedicated, Detailed Oriented, and Professional. Some bookkeeping, billing, collections, and payroll experience.

EXPERIENCE

Mutual of Omaha Financial Services (Hauppauge, NY) Hiring Manager 2015-Present

Hiring, Recruiting, and Training of Financial Service Advisors

E-Mail Blast Daily on Monster and Simply Hire Websites

Scheduling and Conducting First, Second, and Third Interviews

Staying in touch with candidates during the hiring process and On Boarding

North Shore Eye Care (Hauppauge, NY) Patient Services Representative 2014-2015

Heavy call volume, resolving problems, customer service

Scheduling/rescheduling/canceling appointments, collections and billing

Working with surgical coordinators, technicians, and doctors via phones

Teachers Federal Credit Union (North Babylon, NY) Financial Service Representative 2009-2013

Providing fast and efficient financial customer service, Usage of several computer systems

Platform and loan training and experience, Open/closing accounts, IRA’s, CD’s, and Loans

State Bank of Long Island (Huntington, NY) Head Teller/Supervisor 2008-2009

Head Teller supervisor of tellers, cash management of vaults, branch and business payrolls

Scanning checks and bank items, Compliance and Risk Management

Harleysville National Bank (Harleysville, PA) Assistant Head Teller/Supervisor 2006-2008

Assistant Head Teller, giving supervisor overrides, settlement of branch daily

Administrative Assistant to branch Manager and Customer Service

JP Morgan Chase Bank (Deer Park, NY) Teller/Customer Service 2002-2006

Handling of cash and negotiable products, customer service and problem solving.

EDUCATION

Graduate of Deer Park High School, Deer Park, NY, Majoring in Business,Finance, and Management.

Two Year Associates in Early Child Care from SUNY Albany, CPR and First Aid Certified

Contact this candidate