Mark C.C. Magee, CPCU
****@*******.***
Summary of Qualifications
Highly qualified professional with over 20 years of IT experience in management, analysis, configuration management and quality assurance/testing. Fields of supreme expertise include health, DoD, transportation and logistics, and insurance. Vastly experienced with Software Testing, Software Lifecycles, GUI Applications, Software Development, Software Installation and Updates. Excellent communication skills and attention to detail have been leveraged in all areas of corporate enterprise. Cutting edge intelligence allows flourishment in the ever-changing IT industry. Thinking outside of the box and staying one step ahead of the norm are a mere indication of many topnotch abilities. Exposure and familiarity with automated testing tools including Rational Robot, QTP, Quality Center and ALM. Working knowledge of Citrix, VMware and Cloud computing.
Clearance
DoD Secret clearance
Experience
TrustedQA 8/2016
Test Coordinator
Managing a team of seven independent testers all working on different operating systems/browsers (windows 8 IE 10+, Chrome, Firefox, Safari, macOS) and platforms/devices (iPhone, iPad, Samsung) testing educational student exam software.
Acting as liaison between software distributor and testers – assigning test cases and supervising issues/defects until resolved.
Daily status reports from test results sent back to software vendor.
Bucaneer Computing 2010 - 2012
Senior Systems Analyst
Instrumental in analyzing and testing the NPPES/I&A system – frontend client testing including fonts, drop-down menus, buttons, transitions, sliders and contact forms
Heavily involved in generating screen mockups, test scripts and end user requirements
Created user manuals for software
Fashioned and executed test scripts, manual and QTP
Developed html mockups for inclusion in SDD
Participated in JAD meetings for IdM
SME for NPPES/I&A system
Synthesized requirements documents
Designed visio flow diagrams
Organized and reviewed configuration management materials
ADA and 508 compliance testing
Resolution Health – Columbia 2008 - 2010
Senior System Quality Assurance Analyst
QA lead on report testing for entire company
Created test plans and cases
Executed plans and test cases
Entered software bugs in test track
Authority to sign off on all reports released
Proficient with SQL queries in SQL server management studio and query analyzer
Expertise in SQL server reporting services
Compare business requirement document with report for accuracy
Worked with business analysts, developers and management to ensure polished results
APWU HP – Glen Burnie, MD
QA and Testing Manager
Proven track record in defining and establishing software testing processes and practice
Design and implement QA and Testing strategy and plan
Provide recommendation for final release of software
Execute all phases of test cycle, including functional and regression testing
Develop test cases and other related test documents based on requirements and design specifications
Tracking and Resolution of software problems via defect tracker
Experienced in setting up QA teams, Implementing QA processes, Release and deployment processes
Directed the efforts of seven testers and QA Analysts
SQL proficient
Participated in requirements analysis meetings
Mercury quality center knowledgeable
Keeps current on advances in Quality Assurance technology and practices. Makes strategic recommendations to management on possible improvements for testing operations
Responsible for staff recruitment, resource allocation and employee assessment
Built and mentored QA and testing teams dedicated to meeting budgetary and schedule needs
Functional knowledge of Test Director: specifying requirements, planning tests, running tests, and tracking defects
Lead staff in a matrix-type work environment in regards to multiple environments and projects/applications in support of various departments and business units
Excellent communicator with programmers, business analysts, project managers and end users
Raytheon Solipsys Corporation – Laurel, MD 2000 - 2006
QA Analyst/Test Engineer/Release Manager
Design and manage Software Release Process, including signoff and deployment
Design and implement QA and Configuration Management Plan
Develop software installation guide
Responsible for delivery of all project deliverables; provide recommendation for final release of software
Create Rational Test Manager database
Execute all phases of test cycle, web based or otherwise
Analyze and troubleshoot software before and after commercial release
Develop test cases and other related test documents based on requirements and design specifications
Tracking and Resolution of software problems via defect tracker tkgnats
Liaison between customers, product development and business analyst personnel
Directed the efforts of other testers
SQL/Access proficient
Exposure to automated testing with Rational Robot
Participated in requirements analysis meetings
Experience working in a CMMI environment
Familiar with programming, networking concepts, Windows and Web system design
UPS Logistics Group – Logistics Technologies -Towson, Maryland 1996 - 2000
Quality Assurance Software Analyst/Test Engineer
Analyze and troubleshoot software before and after commercial release
Create test plans and test cases
Tracking and Resolution of software problems
Develop test strategies and test scripts
Liaison between customers and product development
Analyze and resolve customer hardware issues
Developed company software training manuals
Conducted company software training seminars for customers
Education
M.S. Degree in Business/Administrative Management
UNIVERSITY OF BALTIMORE, SCHOOL OF BUSINESS
B.S. Degree in Business Management
TOWSON UNIVERSITY, SCHOOL OF BUSINESS & ECONOMICS
Certificate in Computer Science
CATONSVILLE COMMUNITY COLLEGE Courses include: C++, Visual Basic, QBasic, LAN Communications - graduated with GPA of 4.0
Honors
Delta Mu Delta – National Honor Society in Business Administration
Sigma Iota Epsilon – Honorary Management Fraternity
Phi Theta Kappa – graduated with a GPA of 4.0
Certifications
CPCU
Technology
Software
SQL Server 2005/2008; Project Management; X Windows; XHTML; XML; QTP; Sharepoint; Visio; coffeecup; Microsoft Office 2007
Operating Systems
Windows 10/XP Pro/NT/ME/95/98; UNIX; Java; OS/2; DOS
Languages
SQL; C++; Java; Unix; Visual Basic; Qbasic; Red Hat Linux