Sales Customer Service

**** ******* **** ***. ***• MARIETTA, GA *****

PHONE 404-***-**** • FAX 770-***-**** • E-MAIL ***********@*****.***

MICHAEL K. THOMPSON

OBJECTIVE

A self-driven producer seeking a challenging, yet rewarding, career opportunity that will compliment a sales and management background while providing professional growth and development.

SUMMARY OF QUALIFICATIONS

Extensive product knowledge coupled with creative ideas for product applications and a solid history of sales success. Proven ability to develop sales potential. Strong analytical and planning skills combined with the ability to coordinate others to meet organizational goals. Productive and efficient work habits without supervision. Self-motivated with high energy.

PROFESSIONAL EXPERIENCE

6/17- Present Express Pack Service/Coastal Logistics, Inc. Atlanta, Ga

Logistics Delivery Associate

Responsible for delivery of all packages in timely manner and in accordance with Amazon standards.

Perform vehicle inspection before and after every daily route.

Provide the highest level of customer service and consistency daily.

12/11- 5/17 Garda Cash Logistics Atlanta, Ga

Driver/Messenger – Armored Car

Responsible for transport of coin, currency and other contracted valuables.

Issuing receipts to all customers as verification for work performed/services rendered.

Responsible for accurately balancing all coin and currency at the end of each day worked.

11/09- 12/11 World Ford Stone Mountain Atlanta, Ga

Sales Consultant

Responsible for assisting customers with best opportunity for automobile purchase

Make sure I provide customers with all the information that they need and to do so in a timely fashion

Help co-workers with their needs in order to make the sell fast and effortless

Meet and exceeded weekly and monthly goals

09/05- 01/07 Federal Express Atlanta, GA

Package Handler/Shuttle Driver

Responsible for loading and unloading delivery trucks/freight

As driver, ensure accurate delivery of all time-sensitive packages

Load trucks for all airborne delivery

09/05 – 03/07 Spherion Atlanta, GA

Sales

Meet and exceed daily, weekly, and monthly goals

Provide customer with the right product to fit their business needs

Handle all follow up and back order sales

Database management of over 150 clients

02/02 – 02/03 Landmark Chrysler St. Louis, MO

Sales Consultant

Top Salesman for Auto Sales

Developed strategy for attacking and penetrating customer base

Served as product specialist and trainer for new hires

Devised a technique for introducing the sales concept and product knowledge to new consultants

Developed outline for continued growth and success of sales department

01/00 – 02/02 The Dean Team St. Louis, MO

Sales Consultant/Team Leader

Team Leader for Sales/Top Salesman

Accountable for internal sales service

Responsible for assisting customer with best opportunity for automobile purchase

Coordinated the workload of vehicle delivery to the dealership

01/93 – Present Dirt Busters St. Louis, MO

Co-Owner

Supervisor/General Manager

Responsible for managing day-to-day operation of the business

Responsible for Human Resources

EDUCATION

1994 – 1996 Florissant Valley Community College St. Louis, MO

Associates of Arts/Business Management (May 1996)

REFERENCES

References Available Upon Request

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