Customer Service Sales

Profile

An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Strategic-relationship and partnership-building skills -- listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.

Promptly responded to general inquiries from members, staff, and clients via telephone, mail, e-mail, and fax.

Vast experience in telecom or high technology industry.

Familiarity with Telecommunications: Voice & Data.

Excellent sales closing and negotiation skills

Effective time management – Can solve complex system problems in minimum time.

Possess good skills and knowledge in excel, word and power point.

Can work and deliver best output in pressure working environment.

Adaptable in changing working environment and like to work in a team.

Employment History

CUSTOMER SOLUTION EXPERT SEPT.2016-AUGUST2017

BEETEL TELETECH LTD

Provided, sold and administered Voice and Data services to small and mid -sized companies.

Produced new sales revenue through cold calling, tele-marketing, lead groups, user group meetings.

Worked for resolving dispute of all accounts.

Entered all sales activities into company tracking system.

LEGAL-ASSOCIATE NOV.2014- JULY 2016 UNITED-LEX Pvt. Ltd. GURUGRAM, INDIA

Worked on Reviewing Documents & Confidential-Redactions.

Worked as a quality checker and analyst in legal document reviewing.

Attending client calls and resolving queries and complaints on behalf of team.

Provide training to new employees related to work through power point and company manuals.

Worked on two or more projects at same time as per company’s requirement.

Education Background

Bechalors in Law 2008-2013

(GGSIPU)

OTHER TRAINING

Manitoba Start and Entry Programme October 2017

Contact this candidate