Network/Systems Technician

ERIK GIROUARD **** Moon Shadow Loop, Mulberry FL *3860 863-***-**** **********@*******.***

SUMMARY

Self-motivation and dedication to the success of the team are top priorities. I strive for continual improvement and learning new technologies. The future is now and I’m excited to meet it head on!

SKILLS

-Top Secret Security Clearance - Networking - Motivated/Dedicated

-CISCO Router/Switch - Electrical - Active Directory

-Military Trained - Computer Science - Work well with others

-Virtual Servers - Help Desk - Call Managers

- Satellite Communications - LOS/SAT Radios - End User Support

EXPERIENCE

August 2017 – Present Asset Management/System Administrator, General Dynamics Information Technology

Working directly with the Government to maintain a seamless transition from the creation of purchase orders, to the delivery of assets, to the disposal of end of life items

Maintaining the accuracy of Configuration Items (CIs) in the Configuration Management Database (CMDB)

Tracking and maintaining an accurate inventory of assets throughout their life cycle

Auditing, validating, and reconciling software licenses against the installed asset base

Ensuring that the CMDB and asset database are highly accurate

Researching

July 2011 - Present Cyber Transport Journeyman, SSgt, Florida Air National Guard

Experience in programming and configuring hardware/software of Cisco Routers and Switches, Encryption devices (KG 175/250[x]), Cisco Call Manager, VoIP, Network Accelerator, Print Devices, Scanning Devices and Windows Operating Systems.

Coordinate IT network requirements across military and civilian agencies to ensure continuous and seamless communication operations across the globe.

Reviews and analyzes data, making recommendations concerning the quality, acceptability, and/or need for changes/improvements with regards to Wide Area Networks and Local Area Networks Experience working in a main operations center and deployed as the technical expert for all Information Technology services.

Integral part of the 2-person team supporting 250 personnel, while maintaining 6 different networks and satellite communications.

Customer service representative and help desk support via telephone and email including Active Directory, Enterprise ticketing system, and account creation.

Worked with 117-G radio systems, to include building channels and working radio configurations.

December 2009 - July 2011 Munitions Systems Specialist, South Carolina Air National Guard

Stores, maintains, assembles, issues, and delivers assembled nonnuclear munitions

Conducts inventories and corrects discrepancies of $500 million inventory. Attention to detail and following established procedures prevented accountability discrepancies

Accomplishes requisitioning actions and maintains due-in, due-out and status

Education/Certifications

March 2014 Cyber Transport Technical School, Keesler AFB, MS

-Routing, Switching, Networking, OSI Model, VoIP, SATCOM, and Radios

March 2014 CompTIA Security+ Certification, Current through March 2020

October 1993 Munitions Systems Technical School, Lowry AFB, CO

June 1992 High School Diploma, Beverly High School, Beverly MA

June 1992 High School Diploma-Carpentry, Patten Vocational School, Beverly MA

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