Restaurant Leader
Resume:
SUMMARY
SKILLS
WORK EXPERIENCE
EDUCATION AND TRAINING
REFERENCES
KASIAH PIERCE
C: 515-***-**** ***********@*****.***
Highly enthusiastic customer service professional in many different fields. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Personable and responsible Cashier with 5 years in customer services. Solid team player with upbeat, positive attitude.
Time management
Excellent communication skills
Self-directed
Certified in data entry
Customer service-oriented
Resourceful
12/2016 to 12/2017 Resturant leader
Taco John's - West Des Moines, IA
Prepared bank deposits. Managed the employees on the shift. Correctly received orders, processed payments and responded appropriately to guest concerns. Communicated clearly and positively with co-workers and management.Resolved guest complaints promptly and professionally.Cut and chopped food items and cooked on a grill or in fryers. Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner. 06/2015 to 12/2016 Crew Member
Casey's General Store - Des Moines, IA
Consistently kept a clean and safe environment by adhering to sanitation and safety requirements.Quickly and courteously resolved all guest problems and complaints.Provided courteous and informative customer service in an open kitchen format. Assessed customer needs and responded to questions.Cleaned and straightened work area.
Organized register supplies. Unloaded new merchandise.Rotated stock to maintain freshness.Operated cash register with proficiency. 04/2014 to 05/2015 Telephone Sales Represenative
Marketlink - Des Moines, IA
Maintained composure and patience in face of difficult customer situations. Processed inbound and outbound sales calls. Trained new employees and explained protocols clearly and efficiently. Maintained a calm, professional demeanor when faced with high demand, high volume calls. Worked with many different screens at once while providing information about upgraded services at the same time.
2014 High School Diploma
Scavo high school - Des Moines, IA, USA
3.46 GPA
While attending Lincoln High school freshman to junior year I was a member of show choir, chamber choir concert choir and took vocal lessons at Drake University. I was also a member of Railettes dance team. Morgan walker
former co-worker and have known each other for over 5 years Christy Pritchard
referred me to this job and has known me for over 3 years Eddie Miller
former supervisor from Taco Johns.
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