sales and customer care
Resume:
CURRICULUM VITAE
OF
KENEILWE LAURAH DIALE
PERSONAL DETAILS
SURNAME
DIALE
FIRST NAMES
KENEILWE LAURAH
DATE OF BIRTH
IDENTITY NUMBER
PHYSICAL ADDRESS
** ********** COMPLEX
PLEIN STREET
UNIT 01
SUNNYSIDE
PRETORIA
CELL NUMBER
*******@*****.***
GENDER
FEMALE
MARITAL STATUS
SINGLE
NATIONALITY
SOUTH AFRICAN
HOME LANGUAGE
TSWANA
HEALTH
EXCELLENT
OTHER LANGUAGES
ENGLISH,PEDI,AFRIKAANS,SOTHO
HOBBIES AND INTERESTS
MOVIES
CRIMINAL RECORD
NONE
HIGH SCHOOL EDUCATION
INSTITUTION
SEKETE IV HIGH SCHOOL
HIGHEST GRADE
12
YEAR
2007
SUBJECT
MATHS,PHYSICAL SCIENCE,BIOLOGY,COMPUTER STUDIES,TSWANA,ENGISH,AFRIKAANS
TERTIARY EDUCATION
INSTITUTION
UNIVERSITY OF SOUTH AFRICA
COURSE
BCOM INTERNAL AUDITING
LEVEL
2ND LEVEL
SUBJECTS PASSED
ECONOMICS 1A, ECONOMICS 1601,
INTRO TO ECON & MANAGEMEENT ENVIRONMENT 1A, INTRO TO ECON AD MANAGEMENT ENVIRONMENT 1B, COMMERCIAL LAW 1A,COMMERCIAL LAW 1B,
INTRO TO BUSINES INFORMATION SYSTEMS,BISINES MANAGEMENT 1A
BUSINES MANAGEMENT 1B
QUANTATIVE MODELLING 1
INTRO TO FINANCIAL MATHEMATICS
GENERAL MAGEMENT
STRATEGIC PLANNING
ENTERPRISE RISK MANAGEMENT
STRATEGIC IMPLEMENTATION
FINANCIAL ACCOUNTING PRINCIPLES, CONCEPTS AND PROCEDURES
CURRENT STATUS
REGISTERED
SKILLS
SKILLS
GOOD INTERPERSONAL SKILLS
ANALYTICAL
GREAT DECISION MAKER
MS OFFICE
GREAT TEAM PLAYER
GOOD TELEPHONE ETIQUETTE
CUSTOMER SERVICE EXPERIENCE
WORK EXPERIENCE
GENERAL STORE ASSISTANT
SPITZ
CALVANO
02_JANUARY_2014 TILL NOV 2016
24 NOVEMBER 2016- TILL PRESENT
SKILLS DEVELOPED DURING THAT TIME
CUSTOMER CARE EXPERIENCE
-HANDLING CUSTOMER OBJECTIONS AND QUERIES BOTH IN PERSON AND TELEPHONICALLY
-GOOD TELEPHONE ETIQUETTE
-WORK WELL UNDER PREASSURE, SET BUDGETS ACHIEVED
-CASH HANDLING SKILLS
-SOME ADMIN TASKS HANDLING
REFERENCES
ESTABLISHMENT
CONTACT PERSON
POSITION
CONTACT NUMBER
SPITZ STORE MENLYN LUXURY FLAGSHIP OUTLET
ESTHER KUTUMELA
MANAGER
SPITZ STORE MENLYN
BOITUMELO MAKUBE
ASSISTANT MANAGER
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