Post Job Free

Resume

Sign in

Customer Service Engineer

Location:
Mauban, CALABARZON, Philippines
Salary:
15000
Posted:
December 17, 2017

Contact this candidate

Resume:

Agaloos, Jhon Paul M.

Address: # *** **.* ********* ****

NDH, Taguig City

Email: ac3qrm@r.postjobfree.com

Contact #: 091********/8371355

OBJECTIVES:

To obtain position that will allow me to utilize my skills and has potential for growth.

PERSONAL DATA:

Date of Birth: August 28, 1995 Citizenship: Filipino

Place of Birth: NDH, Taguig City Religion: Born Again Christian

Gender: Male Language Spoken: Tagalog, English

Age: 22 Years Old Mother’s Name: Alma M. Agaloos

Height: 5’7 Occupation: Teacher

Weight: 63kg Father’s Name: Pepe C. Agaloos

Civil Status: Single Occupation: Decease

EDUCATION:

2012 – 2015

Technological University of the Philippines (Taguig Campus)

KM. 14 East Service Road Western Bicutan, Taguig City

TERTIARY

Computer Engineering Technology

2008 - 2012

Dr. Arcadio Santos National High School

SMDP, Parañaque

SECONDARY

2004-2008

North Daanghari Elementary School

North Daanghari, Taguig City

INTERMEDIATE

2002 - 2004

Mt. Moriah Christian Academy

Bagumbayan, Taguig City

PRIMARY

BASIC INFORMATION/ SKILLS:

With knowledge in MS Office Application such as Microsoft Word, Excel and Power Point.

With basic knowledge in VB. Net, Crystal Reports, C++, HTML & CSS

With basic knowledge in Basic Sub netting and IP Addressing

With basic knowledge in AutoCAD

With basic knowledge in Adobe Photoshop

With basic knowledge in Relational Database Access (MS Access)

With basic knowledge in sap application

With basic knowledge in point of sale system

Skills in analyzing system engineering requirements, planning/designing and developing software and hardware.

Familiarity in PC hardware Troubleshooting, So and Internet Navigation.

Able to resolve technical issues and diagnose.

Knowledgeable in repairing photocopier machine and can operate ID card printer.

Skills in set up, configure and troubleshooting of laptops, desktops and computer systems

Excellent knowledge of Windows Operations Systems and software.

Responsible for providing technical support such as Home Networking issues, DSL issues, software issues, email issues, login issues and passwords.

JOB EXPERIENCE:

Philcopy Corporation JP Rizal, Makati City

Service Engineer Dec 2016 – Jul 2017

To service, repair and maintain photocopiers, printers and MFDs/MFPs.

Ensure all visits are completed in accordance with call control.

Ensure standard or repair/maintenance in accordance with company expectations.

Upgrades of unit.

Maintain records and paperwork.

Providing exceptional customer service at all time.

Attend training sessions to keep skill sets updated.

Columbia Technologies Inc. Malate, Manila

Service Engineer Apr 2016 – Sept 2016

Instructs and directs workers in servicing and repairing equipment.

Installs and repairs electronic equipment, such as computer, printer, cctv, in field installations: Consults with customer or supervisor to plan layout of equipment.

Take ownership of customer issues reported and see problems through to resolution

Research, diagnose, troubleshoot and identify solutions to resolve customer issues

Responsible for implementing, maintaining, supporting, developing and, in some cases, designing communication networks within an organization or between organizations.

Installation of DepEd Computerization Program and conducting training for the layout of the installation, use of software, troubleshooting and network to the teacher

Nexus Technologies Inc. Amorsolo St, Makati City

Intern Oct 2014 – Apr 2015

Experience in providing technical assistance and support for incoming queries and issues related to computer systems, software and hardware of users.

Experience in testing and installing patches on local and remote devices.

Confirm and test system backups experience.

Experience in setup of new computers and printers.

Experience in run diagnostic programs to resolve problems.

CHARACTER REFERENCE:

Josephine Junio Egoy Rico Sumang Santos

Teacher Instructor

Bagong Tanyag, Taguig City 091********

092********

I hereby certify that the above information is true and correct to the best of my knowledge.

Agaloos, Jhon Paul M.

Signature



Contact this candidate