JANET NEWMAN
**** ****** ****** ****,******* ON, M6P 2A3
C: 416-***-****
************@*****.***
Highlights of Qualifications:
Over 7 years of experience providing professional and quality focused administrative tasks
An effective and supportive team player, yet able to lead the when required
Highly organized with the ability to demonstrate multi tasking and completing high priority task demands
Demonstrated effective and courteous approach to internal and external customer, client and guest demands
Relevant Skills:
Professional and courteous phone etiquette
Excellent interpersonal and communication skills
Knowledge of MS Word, Office, Excel, PC Law, and Internet Explorer
Multi Line phone proficiency
Accurate and detailed when creating and copying new client information
Invoice processing and data management
Answered client inquiries and concerns promptly and efficiently in regards to services provided
Helped to resolve possible complaints over the phone and via email preventing unnecessary escalation
Employment History:
Legal Receptionist
Fireman Steinmetz Daya LLP Toronto 05/2009 to 06/2017
Answered and managed incoming and outgoing calls while relaying accurate and detailed messages
Greeted numerous visitors, including VIPS, vendors and interview candidates while directing all concerns and/or issues in a professional manner
Operation of office equipment (photocopier, fax, mail machine)
Performed Ministry of Transportation Ontario plate and license searches online
Entered invoices electronically and recorded for billing purposes
Arranged for couriers and package pick ups and drop offs (Purolator, FedEx and in town)
Compiled company information and related materials and distributed to clients
Ordered various office equipment and tracked inventory
Maintained a clean reception area, including lounge and associated areas
Processed and distributed daily mail
Legal Receptionist
Crawford, McKenzie, Anderson Duncan LLP Orillia 2007-2009
General opening and closing duties of office
Operate multi line phone system and forwarding of calls
Arranged for couriers and package pick ups and drop offs (Purolator, FedEx and in town)
Operation of office equipment (photocopier, fax, mail machine)
Filing, client interaction, office emailing
Screened all visitors and directed them to the correct employee or office
Helped distribute employee notices and mail around the office
Maintained a clean reception area, including lounge and associated areas
Education :
Diploma Professional Spa Therapist Program Completion : December 2006