Data Entry Front Office
Resume:
KATHY KOUVAKAS
Wooster, OH **691
E-mail: ***************@*****.***
Mobile Phone: 330-***-****
Objective: I seek challenging opportunities where I can fully use my skills and experience for the success of the organization.
Education:
2001-2002 Medina County Career Center, Medina, OH; Certificate in Dental Assisting
1983-1984 Sawyer Business College, Hammond, IN; Certificate in Secretarial
Professional Experience:
2013-Present Morton Salt, Rittman, OH
Front Office Clerk assigned as Temp
*Administrative duties including:
*Data entry
*Filing
*Utilizing multiple computer software, including SAP
*Scanning documents
*Answering phone
*Laminating
*Assisting Maintenance Dept., Front Office, Engineering Dept., and Safety Manager
2012-2013 Residence Inn Marriott, Pittsburgh, PA
Front Desk Agent
* Greet guest with a smile and assist with their needs
* Check guests in and check guests out of hotel room
* Utilize Fosse computer system for guest reservation
* Activate room key cards
* Answer multiple business line
* Utilize fax and copier machines
* Sort incoming mail for office personal and hotel guests
* Monitor guest folio for billing
* Make guest reservations
* Stock market items and coffee bar
* Balance cash drawer and make drop deposits
2010-2012 Adagio Health, Pittsburgh, PA
Invoicing Specialist
* Utilize computer, knowledge in Microsoft word, Excel, PA
Department of Welfare system, Next-Gen, Internet Outlook
* Post payments from insurance companies and patients to accounts
* Monitor and adjust patient accounts
* Answer patient business line
* Utilize fax and copier machines
2001-2010 Medina Hospital a Cleveland Clinic Hospital, Medina, OH
Patient Registrar Admitting/Emergency Room Departments
* Register Emergency Room patients
* Register Out-patients for varies laboratory and radiology tests
* Assign In-patients to rooms on required units
* Monitor Patients Log for Medina County Morgue
* Prepare work schedule for department
* Order supplies for the Admitting and Emergency Registration
Departments
* Utilized Medicaid, fax, copier, label and credit card machines
* Utilized various programs or software to verify current insurance
and address information
2000-2001 St. Margaret's Hospital South Campus, Dyer, IN
Patient Registrar Admitting/Emergency Room Departments
* Register Out-patients for varies department testing
* Register Emergency Room patients
* Assign In-patients to rooms on required units
* Retain and record patient valuables from varies wards
* Utilized Medicaid, fax, copier, and credit card machines
* Utilized Citrix System relating to Medicare patients
References:
Alan Angel
Navarre, OH
Co-Worker
Cindy Merrick
Medina, OH
Co-Worker
Denise Lugo
Brunswick, OH
Friend
Sue Manus
Wooster, OH
Friend
Melissa Crocket
Burbank, OH
Friend
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