NIYATI DESAI
** **** ******, *******, ** *****
******.*****.***@*****.*** t 404-***-****
QUALITY ASSURANCE SPECIALIST
Improve Product Quality by leveraging Agile and best SDLC Practices
Senior QA Analyst/Business Analyst with strong analytical skills and attention to detail to improve product quality. Over 15 years of experience in software development life cycle including development, writing requirements, creating test cases, and test data. Strengths include manual and automated regression testing. Accomplished trainer and mentor. Quick learner, dedicated, loyal, team player and hardworking employee.
COMPUTER SKILLS
Languages and Tools
Operating Systems
Relational Database
Visual Basic 3.0, 4.0, and 5.0
C
TSL
Java 1.6
Win-Runner 7.X-8.X
XML
SoapUI 4.5.3
QTP
Quality Center 8.0
Excel, Word, MS Project
VISIO
VSS
Subversion
Target Process
TFS
ALM
Windows 3.1, 95, NT 4.0, 2000, XP
Working knowledge of UNIX
MS SQL Server, ORACLE, SYBASE
EXPERIENCE
SIU, Inc. Alpharetta, GA April 2017 – August 2017
Business/System Analyst (Consultant)
Analyzed requirements for AIM system upgrade
Performed impact analysis for all the applications, services and related modules
Identified all the stored procedures, reports which would interface with AIM DB
Created SQL queries to verify all the information in AIM DB based on all stored procedures
Responsible for creating and monitoring AIM upgrade project & test Plan
Responsible for verifying all scenarios and SQL queries for AIM upgrade
EY, Alpharetta, GA January 2015 – February 2017
Senior Consultant
User Acceptance Test Lead for Strategic Client Onboarding for one of the biggest wealth and investment banking firm.
Assisted my manager with scoping, planning & estimation activities for several releases that included some of the key client projects
Understood project requirements by referring BRDs, and SRS and existing test cases
Created test plans, test scenarios, test cases and enforced ALM process
Executed complex test cases
As a team lead of 7 testers, assigned tasks, provided guidance and oversight to my team on their daily activities
Ran defect triage calls with all stakeholders - Business, IT, QA and Operations
Managed scope changes during regression test cycles and ensured delivery dates and client expectations are met
Provided training and knowledge transfer to off-shore team members. Mentored off-shore team members by clarifying all their questions and giving them timely and constructive feedback on their performance
Created detailed daily status report for EY client to review
SIU, Inc. Alpharetta, GA June 2014 – October
Business Analyst (Consultant)
Gathered requirements for new HO3 application for R and Q carrier
Wrote requirements for new HO3 application for R and Q carrier
Created test cases, test data for HO3 (R and Q) and successfully tested new HO3 (R and Q) application
Updated requirements for new ALIS system for HO3 rater, and Agency portal
Responsible to test HO3, Garage, and Mobile home
Worked with offshore team and onsite team whenever required.
Participated in UAT testing
TMX Finance, Alpharetta, GA March 2013 – Jan. 2014 Sept. 2010 – May 2012
QA Engineer (Consultant)
Created test cases, SQL queries for ATLAS, TLPro, & QFund reports using Agile approach.
Experience in ETL methodology for supporting Data Extraction, Transformations and Loading process using SQL Server Integration Services (SSIS 2008R2)
Tested the ETL mappings from Source to Target.
Writing SQL Queries to retrieve data from data base.
Tested all the dumps using csv files
Worked with offshore team on daily bases to meet tight deadlines.
Active participant in daily scrum meeting.
21st Century Insurance and Finance Services, Alpharetta, GA 2004–2009
Business Analyst (2007–2009)
Key interface between systems area and business area; ensured business needs were met accurately and in the most cost-effective fashion. Oversaw all tasks involved in projects from data gathering through post-implementation.
Prepared functional requirements for Dynamic Rating System, both eRater new business and endorsement application. Maintained all compliance related data (forms) for quality assurance to cross-check against product and for developers to ensure that functionality met product requirements.
Performed initial data mapping of front end to mainframe interface. Maintained data transformation documentation, which was key documentation for development team.
Participated in user acceptance testing and verified XML data for eRater system
Coordinated and monitored onsite and offshore development and QA, DB, and installation team sign-offs, ensuring timely user acceptance testing and product implementation.
Sr. Quality Assurance Analyst (2004-2007)
Created test data, test cases and testing applications. Within a year moved to automation team to support automation scripts.
Provided testing for DRS from levels 1-6 and executed test cases where database knowledge was required.
Reviewed product specifications and developed product knowledge and determined issues to be discussed during specification review meetings.
Analyzed business and system requirements and created thorough test cases, meeting extremely tight deadlines and resulting in reducing the number of defects, multiples passes, and production fixes and ultimately increasing revenue.
Managed script creation for rate matching and rule validation using Win Runner for all the Auto, MC, RV and CV products.
Supported IQA lab ensuring that all daily automation scripts were running successfully.
Maintain test data using excel spreadsheet for data-driven automation scripts.
Mentored junior QA analysts in automation testing as it relates to maintaining test data and scripts.
Identified, reported and tested defects using the Test Director bug tracking tool; developed database of defects as an effective reference tool for stakeholders driving the quality of the project.
Revenue Technologies, Atlanta, GA 2003–2004
Sr. Quality Assurance Analyst
Served as Sr. QA Analyst to provide quality product.
Created test cases for very complex web application involving C++, Java, Strut and Oracle 9.2 for sales people to manage and close agreements.
Created Excel spreadsheets and maintained test data prior to actual testing phase, resulting in thorough and effective product test results.
Administered defect tracking system.
Attachmate, Alpharetta, GA 1997–1998
Software Test Engineer
Served as QA Analyst to provide quality product.
Successfully created and tested test cases for ODBC API to test QuickDB application.
QuickDB is a middleware that lets user access data residing in several different databases including MS SQL Server 6.5, ORACLE, and DB2 from their desktops using VB 5.0, RDO.
Administered SQL Server database for test team.
OTHER WORK EXPERIENCE
Xpanxion, Alpharetta, GA – Senior Software Test Engineer
Compris Technology, Kennesaw, GA – Programmer
Brock International Inc, Atlanta, GA – Quality Assurance Representative
Atul Products Limited, Atul, India – Programmer
Mukand Iron and Steel, Bombay, India – Trainee Programmer
EDUCATION
Master of Science in Computer Science with 3.92 GPA
Southern Polytechnic State University Atlanta, GA
Post Graduate Diploma in Computer Science and Applications
SNDT University Bombay, India
Bachelor of Science in Mathematics
University of Bombay Bombay, India
Certification
ISTQB – Foundation Level Certified Software Tester
Courses
Oracle DBA (11G)
Technology Center Inc. Norcross, GA