Maria E. Hernandez
**** ****** *****, *** ******* TX 78222 210-***-**** *******.*********@*****.***
Objective
To secure a position with a growing company utilizing my exceptional organizational and communication
skills to make a positive contribution to the organization.
Summary
A self-starter and organized professional with over 10 years of experience in providing thorough support to department managers. Works well under pressure and is able to maintain focus on priorities with strong attention to detail.
Experience
RANDSTAD SERVICES SAN ANTONIO, TX APRIL 2017 – OCTOBER 2017
TEMPORARY ASSIGNMENT FOR COMPANY IN NEED OF AN OFFICE CLERK. PLACEMENT AT CITY PUBLIC SERVICE:
Responsible for review of timesheets for UED and OH departments.
Timesheet entry into computer system for effective record keeping
Scan, copy and send batches to payroll for processing
Organize and file batches where it can be accessed and analyzed by others if needed
Distribute timesheets for upcoming work days
Review 40/80 hour reports and address corrections for time accuracy
TRISTARR STAFFING AGENCY SAN ANTONIO, TX
Temporary assignment for a company in need of skills in Word-processing, Data entry and Excel databases. Placement at:
CITY OF SAN ANTONIO ADMINISTRATIVE ASSISTANT II JULY 2015 – MARCH 2017
Assisted in providing a variety of responsible duties involved in coordinating the administrative operations of the assigned department or division
Researched, compiled and analyzed data for special projects and various reports; prepared reports outlining progress of projects; documents, problem and issues
Responded to and resolved difficult and sensitive citizen inquiries and complaints
DPT LABORATORIES QA COORDINATOR I SAN ANTONIO, TX JAN 2012 – DEC 2014
Performed tasks related to products/material release, implementation, issues of documentation and various interdepartmental requests
Ensured documents were completed and Good Manufacturing Practices were followed
Facilitated work flow between Quality and other departments by reviewing testing, quality control, and other reports for accuracy and completeness
CHAMPION WINDOWS RECEPTIONIST SAN ANTONIO, TX APRIL 2011 – AUG 2012
Answered incoming calls, responded to e-mails from customers requesting estimates.
Scheduled appointments and services calls for representatives and maintained calendars.
Prepared and maintained filing systems for new and existing customers.
BURNET STAFFING AGENCY SAN ANTONIO, TX SEP 2010 – DEC 2010
Temporary assignment for company in need of skills in word-processing databases and reception of visitors. Placement at:
ESC REGION 20 DATA ENTRY CLERK
Provided financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts
Performed account reconciliations for various vendors and maintained accounts receivable customer files and records
MANTECH INTERNATIONAL ADMIN ASSOCIATE FT. SAM HOUSTON, TX SEP 2008-JULY 2009
Performed clerical and/ or secretarial duties in support of department, project or contract
Filed, proofread, compiled records, photocopied, distributed mail, appropriated messages, typed, entered data and operated office machines
Answered phones and scheduling of appointments for management
Verified and data entered employee time sheets for HR payroll using PeopleSoft, DHMRSI, and VIP time systems
CORESTAFF ADMINISTRATIVE ASSISTANT SAN ANTONIO, TX JUNE 2008 – SEPT 2008
Receptionist (Internal) Greeted and scheduled candidates for clerical aptitude testing
MAXIMUS CONTRACTOR FOR DEPARTMENT OF HEALTH AND HUMAN SERVICES
Researched applications received from clients requesting public assistance and determined qualification of programs such as TANF, Medicaid and Food Stamp programs
Initiated phone calls and scheduled appointments for clients needing assistance
VOLT WORKFORCE SOLUTIONS ADMINISTRATIVE ASSISTANT SAN ANTONIO, TX OCT 2007 – NOV 2008
Created and maintained filing system
Assisted in scheduling appointments for Superintendent
Updated Excel spreadsheets
Answered and responded to telephone inquiries
ATTORNEY GENERAL OF TEXAS CHILD SUPPORT TECHNICIAN II SAN ANTONIO, TX MAY 1997 – MAY 2007
Opened cases on the Texas Child Support Enforcement System (TXCSES); assessed cases to determine case type, validity and completeness of information.
Entered, retrieved and updated child support case information on TXCSES
Performed money handling duties for processing of child support payments
Responded to moderately complex telephone inquiries concerning child support cases; provided case status and payment information, explained child support policies and procedures.
Typed and processed legal documents to be filed at Bexar and Comal Counties
Processed incoming and outgoing mail
Education
MCALLEN HIGH SCHOOL HS DIPLOMA MCALLEN, TX