Linda Stringer
INSIDE SALES CUSTOMER EXPERIENCE SPECIALIST
Dallas, TX 75237
*****************@*****.*** - 214-***-****
Integral member of project and sales teams with proven ability to identify
internal and external customer needs, determine company objectives, and
streamline marketing initiatives targeting key performance indicators.
WORK EXPERIENCE
Final Expense Sales Representative
The Equita Group - Richardson, TX-October 2016 to Present
Licensed life and home insurance sales representative specializing in final expense life insurance.
Team Administrator
Cartus Corporation - Irving, TX-November 2011 to February 2016
Internet Team Specialist working independently and in a team environment
Processing AGR's (Agent Generated Referrals), Broker Website Leads, Broker to Broker Leads
Unconfirmed Placement Report, Outbound Calls, and emails
Providing 1st point of contact to USAA members who have expressed interested or submitted inquiries in various USAA Movers Advantage Program.
Inside Sales Representative
MOUSER ELECTRONICS - Mansfield, TX-November 2006 to November 2007
Interaction with general contractors and or public sales for major
electronic distribution company
• Processed invoice orders via phone, email, US mail and fax.
• Outbound calls performed monitoring customer satisfaction
Sales Reservationist
AMERICAN AIRLINES - Dallas, TX-October 1998 to December 2004
Responsible for inbound sales and service calls
• Outbound customer contact calls to advise of Off Schedule Operations or Cancelled Flights
• Efficiently defused irate passengers when locating loss and or delayed bags
Microsoft Office Tools - Word, Excel, PowerPoint, Adobe Acrobat, Lotus
Notes, Intranet, Internet, Outlook, Qik-Res, Nice
SKILLS
Microsoft Office (10+ years), Social Media Administrator (4 years)
CERTIFICATIONS/LICENSES
Licensed Insurance Agent
March 2017 to April 2021
Licensed Life and Home Insurance Agent/Producer