Data Entry Administrative Assistant

“Ms. Gardner is able to handle her new assignments with little oversight…Ms. Gardner maintains a professional and agreeable relationship with her coworkers and remains eager to learn and avail herself to, not only agency-provided training, but also training and job aids provided by the client.”

August 2017 Performance Review Excerpt, Department of Legal Affairs

“Ms. Gardner …continues to improve in her docket box duties and locating files”

April 2014 Performance Review Excerpt, Department of Legal Affairs

“I would personally like to thank you for your perfect content submission. The work you did was fantastic.”

April 2013, Excerpt, Interoffice Correspondence

“Ms. Gardner…is personable and always has a positive attitude in the workplace. She takes pride in her duties and her work area”

October 2013 Performance Review Excerpt, Department of Legal Affairs

“Ms. Gardner is very dependable…always here on time, ready to start her work at her start time.”

November 2012 Performance Review Excerpt, Department of Legal Affairs

Computer Skills:

MS Office Excel, MS Office Word, Windows XP/Vista, Lotus Notes, Internet, and My Florida Comprehensive Case Information System (CCIS)

Jacqueline L. Gardner

2705 Sheridan Pl. n Valdosta, Ga. 32301 n 850-***-**** n ****************@*****.***

Objective

To join an organization, as an administrative assistant, where my demonstrated organization, customer service, communication, and project management skills can be utilized to fulfill organizational goals. Skills include awareness of the methods, techniques, and dexterities necessary to accurately and thoroughly complete tasks within established time frames under minimum supervision, in conjunction with:

Administrative Support & Training

File Room Management

Non-legal Research & Investigation

Problem Resolution

Data Entry

Meets Deadlines

Report Monitoring

Self-starter

Attention to detail

Active Listening/Learning

Experience

State of Florida Department of Legal Affairs Child Support Enforcement

Senior Clerk, April 2012 to Present

Refers all incoming telephone inquiries to the appropriate employee or department.

Maintains all paper documents and electronic files, including tasks such as data entry, organization, cross-referencing, scanning, copying, and retrieval.

Maintaining case files, court dockets and docket management for cases scheduled for hearing. Works closely with clerks of court, judicial assistants, department representatives and supervisors.

Assisting attorneys by documenting actions, obtaining additional information pertinent to cases being heard and providing information on case file history as requested.

Maintaining and managing status reports utilizing thorough knowledge of all applicable databases to properly update necessary case information. Meeting all contractual performance measures and requirements.

Demonstrated ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time.

Attending meetings to review and respond to pertinent legal and/or administrative issues.

State of Florida Department of Legal Affairs Victims Services

Administrative Assistant, September 2010 to January 2011

Archiving

Manage day-to-day tasks and complete related paperwork.

Respond to routine correspondence directed to the department.

Perform routine office duties, involving records and file management, order entry, and related functions.

Verify and enter valid invoices and financial statements into appropriate databases.

Process incoming and outgoing mail.

State of Florida Department of Legal Affairs Records Management

Clerk, March 2010 to September 2010

Archiving

Manage daily tasks to ensure quality control measures are being met.

Respond to routine correspondence directed to the department.

Data entry

Process incoming and outgoing mail.

Shirley Nanton Agency

Behavioral Assistant/Residence Trainer, March 2006 to March 2010

Assist Supervisor of Operations with day-to-day operational task.

Monitor and provide supervision to at-risk juveniles and adults.

Maintain documentation of consumer behavioral changes.

Administer prescription/non-prescription medication.

Perform other healthcare duties as needed.

Golden Day Spa

Cosmetologist, March 2006 to February 2009

Provide clientele with personal beauty analysis.

Administer hair care and retail services, using professional products.

Provide assistance with public relations and marketing for salon sponsored hair and beauty events.

Provide other duties as needed.

Masters Cut

Cosmetologist, October 2004 to March 2006

Provide clientele with personal beauty analysis.

Administer hair care and retail services, using professional products.

Provide assistance with public relations and marketing for salon sponsored hair and beauty events.

Provide other duties as needed.

Southern Medical Group Internal Medicine in Cardiology

Medical Assistant, April 1997 to May 2002

Maintain medical information and patient files.

Administer prescribed injections.

Prepare patients for various medical procedures.

Provide assistance to physicians during routine medical procedures.

Conduct other medical and administrative duties as directed.

Education

AIU Intercontinental University, MBA Human Resources Management, Currently enrolled

AIU Intercontinental University, BBA Healthcare Management, 2017

Keiser University, Associate of Science in Medical Assistance, 1998

Rutledge College, Certification in Nursing Assistance, 1992

Lively Vocational Technical School, Cosmetology, 1986

Certifications

Behavioral Analysis Assistant

CPR (Infant and Adult)

Blood Bourne Pathogens

AED/Crisis Intervention

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