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IT Specialist

Location:
Cairo, Cairo Governorate, Egypt
Salary:
6000
Posted:
December 13, 2017

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Resume:

RAMY SAMIR ABDEL-AZIZ

ADDRESS: *** ** **. ** *****, Cairo PHONE NO: 011********/022*******

E-MAIL: ac3o7n@r.postjobfree.com

EDUCATION:

University: Bachelor Degree in Computer Science (Graduated Year: 2015)

(University of Wales – MTI University)

Major: Programming

Grade: Good Estimate

School: MAADI Canal Language School

English: Good Writing, Speaking & Understanding

TECHNICAL EXPERIENCE:

Graduation Project: Android Application (E-ROSHITA) (2015) the objective of this project is to provide an Electronic Version of Prescription, which will be helpful for patients, doctors, and medicine Companies.

Object oriented programming.

Data structures & Algorithm.

Web programming.

Web Developing.

Artificial intelligence.

Databases Management System (SQL).

Data Communications.

Computer Networks.

Information Technology.

Routing &Switching.

Windows Server.

Software &Hardware troubleshooting.

CCNA, MCSA, MCITP and MCSE Self Study.

System Administration.

LANGUAGES & TECHNOLOGIES:

Java, Database System: MYSQL, Java Script, HTML, CSS, Android SDK.

Applications: Photoshop / Microsoft office / Microsoft visual studio / Adobe Dreamweaver.

WORK EXPERINCE:

October 2017– Till Now BENISHTY for Real Estate Investment Position: IT Specialist

Achievements: Resolved critical technical issues related to System Performance, Viruses, Spyware and Spam related issues, Network & Internet Connectivity related issues, Application Conflicts & System Bugs, Configuring & Updates Firewall. Key responsibilities:

Manage information technology and computer systems

Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP)

Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems

Administrator of CRM system with connectivity covering 13 branches

Performing Systems maintenance and repair.

Reporting all incidents and create availability report of all IT equipment and system.

Participating in new projects and deployments.

Analyzing causes and effects of all problems faced.

Installing and performing minor repairs to hardware, software, following design or installation specifications.

Maintaining record of daily data communication transactions, problems, and remedial action taken, and installation activities.

Overseeing the daily performance of computer systems.

Time management for problem solving.

Monthly report of the action plan achievement.

Build Reports by Crystal Report.

Ensure technology accessibility

Troubleshoot hardware, software and network topology.

Technology handover to end-users.

IT inventory management

Prepare and implement system recovery plan.

Network resources procurement support

Network security.

Incident management.

February 2017 – October 2017 IMAGE Group for Real Estate Investment Position: IT Specialist

Achievements: Installation, configuration and maintenance of [Windows servers, Cisco infrastructure] system network components. Key Responsibilities:

Analyzed system problems, ran preventive tests, performed troubleshooting, and trained staff as part of preventive measures.

Key Performance:

Performed maintenance on copy machines, Xerox scanner, printers, etc.

Performed server updates on a regular basis.

Performed troubleshooting, diagnosing, solving and replacing parts.

Configure and Administer network hardware, devices, services, infrastructure and servers.

Manage and monitor Active Directory, DNS, DHCP, File Server, Routers, Switches, Firewall, and connectivity.

Design and implement security rules using available tools.

Design and monitor server backup processes.

Ensure servers availability, performance, and security.

Design and monitor Communications with locations.

Managing Mail accounts on mail service provider’s office 365.

Supporting Software and Hardware for Desktop Computers and Laptops with variable operating systems like Microsoft Windows, and Linux. And Apple OS.

Installing and configuring computer hardware, software, systems, networks, printers and scanners.

Help Desk Support of User Hardware and Software issues.

Perform anti-virus administration.

Identities, researches, and resolves technical problems.

Prepare Hardware Configuration for requested software

Having excellent time management, confidentiality & communication skills

Performing routine audits of systems and software. Maintenance & Upgrades:

Repaired and upgraded old installed systems; configured new systems.

Documented the history of requests.

Continuously up-to-date regarding software.

December 2015–December 2016 Military Service at Glorious Hotel & Club Ministry of Defense

Position: System Administrator

Achievements:

Managed complex IT Infrastructure Enhancement Projects

Starting from initiating till closing, including network capacity and topology. Key Responsibilities:

Managed the overall administration of Windows System applications.

Performed various troubleshooting and maintenance operations in

Windows Server environments.

Selected Professional Performance:

Installed of latest versions of Operating Systems on demand, per requirements of the clients.

Sorted complex issues pertaining to hardware and network failure Monitored both Hardware and Software systems for errors and updated them regularly to maintain proper functioning and flow of information.

Performed security monitoring tests to identify intrusions.

Deployed performance enhancing/monitoring tools.

Recommended new updates and changes required by the clients.

Produced new system and network designs for clients.

Documented the new Windows server settings that have been applied to the network.



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