Professional Experience Information Technology

Muhammad Ahmed

*** *. **** ****** *** ***, Minneapolis, MN 55419

Phone: 612-***-****

Email: ***********@****.***

Career Objective:

Seeking a position where I can use my IT Professional experience of over seven years in the domain of Network Security Engineering, Maintenance, Troubleshooting, Support for Information Systems and Security Management.

Education:

Western Governors University (In progress) 2016-2018

Bachelors in Network Administration

Per Scholas Technical Institute 2015-2016

CompTIA Network+ CompTIA A+

Netmetric-Solutions 2014-2015

MCSE, CCNA, CCNP Routing & Switching,

CCNA Security and ASA Firewall

CERTIFICATIONS:

Cisco Certified Network Associates (CCNA) CISCO13042533

Cisco Certified Network Associates Security (CCNA Security) CISCO13042533

Professional Experience:

SomForce Inc Columbus, OH Dec2013-June 2017

Network Engineer

Installed various branch Cisco devices including switches, routers, and ASA firewall.

Proficient hands on experience with Cisco Catalyst switches, Cisco Routers and Nexus equipment in the infrastructure

Installation, configuration and maintenance of Cisco 3900, 2600, 2500, 1800 series routers

Installation, configuration and maintenance of Cisco 2900, 3300, 3500, 3650, catalyst switches

Experience in configuration and troubleshooting of routing protocols and deployment of OSPF, EIGRP.

Configured Access List ACL (Std, Ext, Named) to allow users all over the company to access different applications and blocking others.

Maintain internet services and connectivity for all authorized users.

Performed software upgrades and password changes on all networking devices.

Hands on experience with Ether Channel, Spanning Tree, Trunking, ACLs, HSRP and others

Regularly Summarized and sent performance reports to management on Word and Excel formats as requested

Perform on-call duties as part of rotation between other Engineers to provide 24/7 support for all services.

Discovery Home Health Care Columbus, OH March 2010-Nov 2013

Network Administrator

Maintain, repair and upgrade network and computer systems.

Worked closely with clients to analyze IT system requirements, and information technology needs and their resources in order to plan IT projects and fulfill their expectations.

Provided day-to-day technical customer support to over multiple sites for desktop systems, software, hardware and networks infrastructure.

Install PCs, Printers, Telephones

wireless troubleshooting, virus removal, and software installations.

Assisted users to resolve technical problems, restored data, transferred data as necessary.

Skills:

Self-Motivated and ability to work under minimal supervision with wide latitude for independent judgment.

Ability to communicate ideas in both technical and user-friendly language.

Computer operations

Cisco ASA Firewall, Static NAT, Dynamic NAT

Strong interpersonal relationship skills.

Detail-oriented.

Strong problem-solving skills

Fast learner

Strong desire to learn and succeed

Other languages:

Somali (read, write, and speak)

Arabic

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