Customer Service Sales

Calvin Goshen

Conway, AR 901-***-**** *.******@*****.***

Professional Profile

Possess comprehensive knowledge of Microsoft Word and Excel. Eager to apply recently completed business degree towards launching a successful career with an organization that will capitalize in every field of the company.

Employment Experience

TJ MAXX COMPANY SALES FLOOR ASSOCCIATE Conway, AR August 2016-October 2017

qProvide great customer service by interacting with customers and answering questions that they may have. Also address complaints and create a positive customer experience and ensuring customer satisfaction.

qStock merchandise accordingly so that customers are able to see the product.

UNIVERSITY OF CENTRAL ARKANSAS RECEPTIONIST Conway, AR February 2016-December 2017

qAnswer calls with enthusiasm and helping students set up advising appointments with advisors.

qRun errands across campus in a timely manner.

qFax/Copy numerous test packets and programs

CITY OF WEST MEMPHIS PARK AND RECREATION LABORER West Memphis, AR May-August 2015/2016

qCut grass/ Clean at all parks in West Memphis area.

qDecorate for events (July 4th, annual rodeo fishing, etc.)

~ Education ~

Bachelor of Business Administration – University of Central Arkansas – Conway, AR (Fall 2017)

~ Campus/Community Involvement ~

qAlpha Phi Alpha Fraternity, Inc.

-Director of Educational Activities (National Programs) and Step Master

qHours of Community Service

-Heritage Living Center, Andrew H. Wilson Charter School, Big Event

qMinority Mentorship Program

-Mentor incoming freshman as they embark on a new adventure in college life.

qThe Black Male Achievement

-A program that is raising the retention rate of black males on the campus of University of Central Arkansas.

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