Vishal Kushwah

Email : ac3n3p@r.postjobfree.com

Contact no: +919*********

Correspondence Address:. 782/23, Hera Nagar Khandsa Road, Gurgaon-122001

Career Objective:

To obtain an IT position that utilizes my experience as an IT Manager(Group Head) having responsibility for all aspects of IT including managing staff and departmental budgets.

A Dynamic professional with over 11 years experience in IT Management and Technical support with reputed organizations

Demonstrated ability in handling high volume of work, in a professional environment and delivering expected performance

Expertise in delivering the projects, within in the Turn Around Time and in tune with the benchmark set by the organization

Proven competencies in customer satisfaction and team management including escalation, issue resolution and business process improvement

Adept in ensuring adherence to quality, service level agreements and compliance parameters of the process

operation management, installation, configuration, maintenance & troubleshooting of operating systems, softwares, hardwares and networking tools

Excellent communication and strong interpersonal skills, blended with superior team management skills

Exploring challenging opportunities in IT Administration with an organization of repute

Professional Qualification:

B.E ( Bachelors of Engineering in 2006 in Computer Science ).

C.C.N.A. (Cisco Certified Network Associate).

M.C.S.E (Microsoft Certified System Engg.)

Oracle data Base, DBMS,C and C++,

Degree/Standard

Board/University

Branch/Stream

Year of passing

Division

XII

MP BOARD

Science

2000

1st

X

MP BOARD

Science

1998

2nd

Professional Summary:

IT Manager with over 11 years of IT experience including experience in the areas of LAN and WAN, training and support, telephony, and e-mail and security. Skilled in designing infrastructure and implementing technology to support large user groups, supporting users at corporate headquarters as well as multiple remote locations, and effectively managing IT budgets as well as IT staff.

1)Organization: Cosmic Motors India Pvt. Ltd

(Cosmic Motors India Pvt. Ltd.) Presently Working

As an IT/EDP Manager

2 Years Worked with HCL INFOSYSTEM.LTD(Jan-2007 to Jan-2009)

Client Handled Presently : GRACE TOYOTA

Profile: IT Manager(Group Head)

Handling a team of competent IT engineers.

Proving the technical services to our clients. Technical services include like IT hardware and software problem and connectivity problems.

Getting installed the operating system like win XP, 2k and Win 2k3 etc.

Getting resolved the IT hardware and software problems.

Handling vendor management. Following up with HP and Dell centre to troubleshoot the IT hardware calls.

Handling server admin team, LAN & WAN network team, Desktop support team, Helpdesk team and asset management team and sharing report with the IT Head.

Managing vendors call and escalating if not getting resolved within time frame and following up till its end.

Managing and maintain the inventory of all systems like desktops, servers, printer.

Maintenance of routers, switches and servers

Responsible for high up time of all leased lines and servers

Taking backup and restoring of servers.

Creation, deletion and moving of users, groups and mail boxes

Coordination with vendors like Dell, Cisco, HP, Canon and others.

Installing and configuring Offline folders, personal folders, address book.

Installation & Troubleshooting of TOYOTA ERP software.

Taking care of Active Directory, Exchange & other server.

Maintenance of all type of lease line & broadband connection

Team Work Management

Maintenance of Tally.ERP9

2)Client Handled: HCL INFOSYSTEM.LTD

GAIL(INDIA).LTD,JET LITE INDIA.LTD,AREVA T&D. LTD., NOIDA

BHEL KHELGAON,MINISTY OF FINANCE,RAIL BHAVAN

Profile: Network & System Administrator (Jan-2007 to jan-2009)

Responsibilities include:

Handling all the problems regarding LAN & VPN.

SAP Managed and resolve query

Pinging all the Servers, Routers, Network Printers and check the LAN connectivity.

Installation, maintenance and up gradation of PC's and Troubleshooting H/W and S/W related problems at site.

Installation of Operating Systems like Windows 98, Windows 2003 (Server & Professional), Windows XP Professional.

Configuring E-Trust,macfee, Symantec antivirus software.

Configuration of Internet & Sharing connections using Proxy Server.

Domain Set up, Managing Active Directory, Implementation of Group Policies and Server.

Handling Windows 2003 Server (DNS, DHCP, Group Policy and Active Directory)

Check whether Mail Server and Proxy Server are running and working fine. Check the Services on all Servers

Check Antivirus update on Antivirus Server to latest update on Internet, and ensure that all Clients are updated with latest update.

Check Antivirus update on Antivirus Server to latest update on Internet, and ensure that all Clients are updated with latest update

Responsible for configuring users desktop Mail Client i.e. Microsoft Outlook and Microsoft Outlook Express & taken users PST back up also.

Handling all the problems regarding Local & Network Printer.

Coordination with vendors of soni, dell, Cisco, HP, Canon and others.

Taking Backup of Application Server through the backup Utility called ARC Software.

Hobbies:

I Like to play cricket, Running, swimming etc .

Personal Details:

Name : Vishal Kushwah

Date of Birth : 24th April 1981

Gender : Male

Nationality : Indian

Religion :Hindu.

Father’s Name : Mr. N.S.Kushwah

Languages known : English, Hindi

Marital Status : Married

Permanent address : Ajaypur Mahesh Pura Sikander kampu Gwalior (M.P)

Declartion :

I hereby declare that all the particulars given here are true to the best of my knowledge.

Place: GURGAON VISHAL KUSHWAH

Date:

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