Computer Operator Software

Edward A. Bennett

443-***-**** ****************@*****.***

Profile

A technical minded professional who has extensive experience of operating multipurpose, multi-tasking computer systems has the ability to install and configure software, administer user accounts and use remote tools to monitor computer system in response to incidents.

Experience

Lead Computer Operator

T. Rowe Price (2016-present)

Monitored all UNIX (AIX, Solaris, LINUX), Windows NT, AS400, operating systems on 1000 plus server wide area

Responsible for Restarting all associated clusters and applications via AMP system.

Monitored Network connections and on-line availability of Internet services.

Isolated hardware and software failures

Initiated repair and or contact appropriate managers, technical people, and outside vendors

Computer Operator

Sentrillion (2015-2016)

Updated daily system status phone messages every morning

Created all action reports

Resolved computer operations issues using LINUX commands

Monitored camera screens for security purposes

Performed restores and backups upon request

Executed Spectrum and Sitescan software applications to mitigate system malfunctions and problems

Network Monitoring Operator

Nuclear Regulatory Commission (2008-2014)

Provided support for the data center operations

Maintained operability of mission critical system

Coordinated third-party maintenance on various hardware systems

Tracked maintenance and repairs with data centric reporting tools

Assisted Systems Administrators in troubleshooting hardware

Network Computer Operator

Strategic Business, Inc. (2006-2008)

Monitored error messages and made corrections

Assisted network engineers and administrators

Resolved hardware and software problems

Implemented updates and maintained logs using Unix Compaq

Performed daily backups and restored applications on servers

Lead System Operator

L-3 Titan Corporation (1999-2005)

Provided help desk support

Supported UNIX Window NT, Window 2000 workstation servers

Assisted problem resolution and service request

Obtained Remedy Action Request Software for troubleshooting calls

Monitored activities on Files application servers and workflow servers

Transferred files internally and externally from operating systems

Certificates

Hardware-Operator training course in HP

Computer Data Processing information System Institute

IBM AIX- Training Courses in Operations

Remedy Software (USAF Training Certificate)

Windows, Support, Networking Protocols

A+ Certification

Computer Related Skills

Systems Software:

Windows XP

HP-UX

UNIX. SUN/Solaris. AIX

Novell Netware, Oracle

Site Scan

Spectrum

Remedy

Auto Sys

AS400

Linux

Spectrum

Education

Data Processing Institution- Baltimore, Maryland

Northern High School- Baltimore, Maryland

US Navy

US Army Reserve

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