Customer Service Manager

HECTOR COELLO

Phone: 305-***-****

************@*****.***

Objective

A position as a Customer Service Representative.

Ability Summary

Over 15 years experience in Customer Service operations and management .

Excellent organizational and interpersonal skills * Good telephone, computer and typing skills

Employment History

Property Manager

04/2015 - 12/2017

Public Storage

11800 S Cleveland Ave, Fort Myers, FL

The Property Manager is responsible for the day-to-day sales, operations and upkeep of the store. Managers routinely inspect the grounds, facilities, and equipment to determine whether maintenance or repairs are needed. We meet with current tenants to handle requests for repairs or to resolve complaints.

Customer Service Manager

05/1997 - 12/2013

Tiger Eye Broadcasting

3400 Lakeside Dr, Miramar, FL

Manager of all call center activities: in-bound sales, customer service, and customer retention.

Supervised 15 call center agents and 5 customer service agents.

Operations Manager

07/1990 - 04/1997

Ballys Total Fitness

14875 South Dixie Highway, Miami, FL

Maintaining Operations of Site

Education and Training

Completion Date

Issuing Institution

Location

Qualification

Course of Study

Miami Killian Sr.

Miami, FL

High School Diploma

General High School Curriculum

Xavier University of Louisiana

New Orleans, FL

1 Year of College or a Technical or Vocational School

Secondary Education

Honors & Activities

Have received awards in retail management. A youth minister of the Christ the King church, and also a volunteer for the Special Olympics.

Additional Information

Worked with Microsoft suite ( Word, Excel)

Excellent organizational and interpersonal skills * Good telephone, computer and typing skills

Willing to relocate. Available to start work immediately.

Contact this candidate