Director of St. Louis Operations, Collaboration, Scrum

TOM EVANS – Scrum Master

*** ********* **. 386-***-****

Ballwin, MO 63011 ******@*****.***

SUMMARY OF QUALIFICATIONS

Effective communicator. Strong instructional, facilitation, negotiation, and problem-solving skills. Regarded as an open-minded and adaptable servant-leader who is patient, diligent, and positive. Fast learner. Agile programming methodologies. Presentation and verbal skills, writing skills, consulting, leadership experience, analysis understanding of the agile software development lifecycle.

Builds effective partnerships quickly. Effectively simplifies and re-explains concepts to meet needs.

Stakeholder management

Experience with emotionally-charged interaction and providing direction to colleagues & clients.

Years of collaborative team experience with clear, concise communication.

Assist with internal and external communication, improving transparency, and communicating status.

PROFESSIONAL EXPERIENCE

ENTEAM ORGANIZATION St. Louis, MO 2014-Present

Director of St. Louis Operations

Interviewing and cross-referencing client demands to discern actual needs and metrics for success.

Appling organizational principles to novel situations, developing customized solutions.

Facilitating & mentoring from a position of neutrality with a focus on process over content.

Enabling others to learn, grow, and become better professionals. Helping teams succeed and thrive.

Management: Quantifying and presenting results of non-traditional and custom solutions.

Removing impediments, facilitates discussion, decision making, and conflict resolution.

Supporting and educate stakeholders, assist in grooming work backlog.

Guiding teams in using more efficient practices, self-organizing, and fully realizing potential.

Assessing team and organization’s collaborative ability while coaching team to higher levels of practice.

PRINCIPIA SCHOOL – St. Louis, MO 2011-2014

Floor Manager

Developed relationships and communicated regularly with constituents nationwide and internationally.

Engaged clients with ethical, moral, economic, and political decisions.

Established quarterly goals for individuals and teams to build integrity, self-discipline, and peer support.

Community leader: Frequently sought out for advice.

Liaison between organization and clients: Built relationships with parents, teachers, and administration.

THE CEDARS CAMPS 2007-2010

Recruiting Director – St. Louis, MO (2008-2010)

Earned new clients in smaller, untapped markets, boosting enrollment by 25%.

Researched, advertised, and traveled to new markets across U.S. and Europe, giving over 100 presentations.

Customer service: Answered national and international customer inquiries regarding program offerings.

Created brochures and advertising materials for general use and catered to specific niche markets.

Updated, compiled, and edited content for company website.

Staff Development Director – Lebanon, MO (2007-2010)

Trained staff of 25 on the importance of being attentive to client needs, responsibilities, and resolving issues.

Unified two separate offices, enabling effective sharing of resources through joint meetings and events.

Empowered staff to become confident leaders while improving office image and increasing client satisfaction.

Improved on and implemented intensive 5-week training curriculum for new staff.

Project Manager – Lebanon, MO (2008-2010)

Assisted in the design of a 30-Acre theme park and oversaw key construction details.

Designed curriculum to incorporate specialists, provide structure for teachers/presenters, and meet all age needs.

Adapted curriculum for differentiated learning methods: geographically, chronologically, experientially…

Managed staff in creation of individual curricular modules

EDUCATION

Master of Theological Studies 2015 Eden Theological Seminary – Webster Groves, MO

B. A. in Economics 2007 Minor in Bus. Admin. and courses in marketing Principia College – Elsah, IL

Program Knowledge: Microsoft Office, G Suite, Adobe, Slack, Insightly, Salesforce, Auto CAD, Databases

Certifications: Class B Driver’s License, Agile Scrum Master, Eagle Scout, manifold leadership & team-building

Life Experiences: Engineering, Renovated & Operating Multi-family apartment, Collegiate Solar Car, Marathons

Associations: STL HRMA, STL ODN, Agile Link

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