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Customer Service Sales/Bookeeping/Administrative Assistant

Location:
Calgary, Alberta, Canada
Posted:
December 08, 2017

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OANH LE

** *** ******** ***** ** ac3m0r@r.postjobfree.com

Calgary, AB. T2Z 4J3 403)***- ****

OBJECTIVE: To secure office administrative/ bookkeeping position in an office environment at a business that offers growth and upward mobility

EMPLOYMENT HISTORY:

Store Manager

Dairy Queen/Orange Julius, Marlborough Mall, Calgary 06/2013- now

• Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security.

• Financial management: planning and working to budgets, maximizing profits, controlling wastes, scheduling and training staffs, administering payrolls.

• Preparing payroll templates, recording sales, expenses.

• Maintaining accurate financial records; including Bank reconciliations, expenses and invoice entry to bookkeeping system.

• Updating franchise information, attending annual conference.

• Resolving all customer complaints and following up with customers to confirm solutions were satisfied.

Office Administrator 08/2010-04/2012

Hudson Groups, Calgary

• Daily reconciling cash and bank deposit

• Entering store daily sales and reporting to the head office

• Preparing vendor invoices, year-end inventories counts

• Fulfilling all administrative duties, which include faxes, email, multi phone lines, providing invoices to the managers.

• Office mail and courier services

• MS office including Word, Excel, Powerpoint.

Waitress 08/2007-08/2010

Bagolac Saigon Restaurant, Calgary

• Strong hospitality element, ensuring that the restaurant deliver high quality and drink with excellent customer services.

• Multitasking and organization skills demonstrated by maintaining high standard of customer service during high volume, fast paced operations

• High customer engagement and building rapport to establish regular customers. This also made customers feel comfortable and enhanced their dining experience.

• Training new employees into server positions, enhancing teaching skills and challenges.

Oanh Le 403)***-****

Cashier 03/2005-06/2005

Edo Japan at Mount Royal College, Calgary

• Managing front counter and handling monetary transactions

• Recommend new products to customers to promote sales

• Effectively communicated with customers to obtain correct orders and reduce delay

• Maintained a clean and organized work environment to facilitate customer patronage.

Bookkeeping/Sales Clerk 09/2000-1/2002

Hong Phat Ltd., Vietnam

• Processing, tracking, and reporting of expenses, generating receipts, invoices and payment processing.

PERSONAL TRAITS:

Work well under pressure

Able to meet deadlines

Adaptable and able to learn new things quickly

Strong organization skills

Encompass the desire to learn and positively accepts criticism

EDUCATION:

Computerized Accounting Diploma 07/2009-04/2010

Academy of Learning Career and Business College, Calgary

General Business and Administrative Diploma 01/2004-5/2007

Mount Royal College, Calgary

English Academy Purpose (EAP) Program 09/2002-09/2003

Mount Royal College, Calgary

Accounting Program 09/2000-01/2002

Lotus College, Vietnam

VOLUNTEER:

Information guider 2007

Mount Royal College Career Services (Career & Recruitment Fair 2007)



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