Human Resources Employee Relations

Rasheedah V. Jones

Bronx, New York, ***** 929-***-**** *********************@*****.***

HUMAN RESOURCES PROFESSIONAL & BUSINESS PARTNER

Talent Recruiting, Hiring & Onboarding Employee Relations Regulatory Compliance

Proactive, service-minded professional, skilled in helping organizations secure and retain a quality workforce to fulfill their mission, control costs, and remain in compliance with current employment-based regulations. Well-versed across many HR functions, having steadily progressed throughout career to higher level positions. Innately wired for collaboration, working with HR director, department managers, employees, and external business partners to drive HR strategies through holistic planning, smart recruiting, and facilitating organizational change. On track to earning PHR certification. Career snapshot includes:

Partnering with department managers to identify staffing needs, sourcing talent through multiple recruiting channels, assessing and weeding out top candidates, and recommending hires, from support staff to management.

Gaining trust and confidence of staff to efficiently mediate conflict, facilitate win-win resolutions, and boost employee morale. Employ active listening skills and empathy to address and resolve issues, from EEO complaints and sexual harassment to disciplinary actions and terminations.

Planning and executing complex projects that require researching information, evaluating data and developing plans that benefit employees and meet regulatory compliance (e.g., Affirmative Action Plans, compensation plans, and employee-benefits programs).

Reducing recruiting and hiring costs through effective third-party negotiations, system automation, and development of in-house programs and services to reduce outsourcing.

PROFESSIONAL EXPERIENCE

The New York Academy of Medicine, New York, NY Human Resources Generalist 2010 to 2017

Strategic right hand to HR Director, functioning as HR manager in supporting multiple internal/external business partners and interdisciplinary staff of ~100 at this health policy and advocacy organization. Work closely with director in developing, implementing and refining HR strategy. Performed broad scope of tasks related to recruiting, employee relations, internal policies and procedures, and compliance with federal and state employment regulations.

Provided Generalist support in the areas of employee relations, policy interpretation, recruitment; ensuring consistency and fairness in interpreting company policy and procedures. Acted as department head in absence of Director.

Mediated EEO complaints, disciplinary actions, and dismissals.

Facilitated revisions to company policies, including updates to employee handbook; ensuring policy updates were consistent across platforms.

Managed full cycle recruitment at all levels of the organization. Assisted in the creation of job descriptions, position posting, initial screening and referrals to management, orienting, and onboarding new hires. Performed Adverse Impact Analysis, employee turnover and salary analysis. Reduced third-party recruiting costs by renegotiating established contracts with recruiting firms to decrease contingency fees from high of 20%+ to as low as 12%. Averted costly procurement of contracted outplacement services by creating and conducting in-house workshops for approximately 40 employees impacted by closing of satellite department. Prepared recruitment status reports and other ad hoc reports relating to employment activities upon request.

Managed employment background check process, HR website content, HR portion of company newsletter, educational reimbursement approvals, internship recruitment process, monthly employee orientation and organizational staffing chart. Coordinated placement of participants in the government-funded Summer Youth Employment Program, which included collaborating with department heads and funding agency to identify suitable assignments, screening and matching participants, and supervising the youth. Identified and placed as many as 20 college students annually in short and long-term internships, working closely with management and local university coordinators.

Managed HR reporting and compliance, including preparation of EEO-1 and VETS-4212 annual reporting. Managed filing of visas/permits (F1, J1, H1B1) which included correspondence with lawyers, reviewing documents for accuracy and posting of required notices.

Spearheaded launch of employee satisfaction survey, including sourcing and selecting a vendor, developing questions and metrics, and capturing/analyzing results. Documented unprecedented 98% participation rate first year of rollout.

Partnered with HR Director to develop The Academy’s first formal compensation plan, which included in-depth analysis of each position, identifying benchmarks, responding to market surveys, and evaluating wage and salary reports/data to determine competitive compensation structure.

Co-wrote and managed organizations Affirmative Action Plan.

Acted as company Wellness Ambassador – promoted wellness programming & other activities to generate employee participation and monitored program participation.

LiveOnNY, New York, NY Human Resources Coordinator 2007 – 2008

Functioned as HR point-person for staff and management for interpreting policy and routine employee issues.

Provided full-cycle recruitment for clinical and administrative positions, employment verifications and criminal background screening. Developed recruitment strategies and promoted the LiveOnNY at annual career fairs.

Conducted new hire orientations, exit interviews and maintained personnel files.

Conducted benefits orientations, counseled employees on various plan provisions, processed benefit enrollments and represented employees in resolving discrepancies with health insurance carriers.

Ensured data integrity concerning all new hire and benefits related data in HRIS including benefits enrollment, termination and all other qualified changes.

Revised Employee Advisory Committee policy.

GfK Custom Research, NA New York, NY Senior Human Resources Assistant 2003 – 2007

Supported 5 HR Business Partners and 500 employees for North American headquarters of this global marketing research company in supporting company recruitment, benefits, training, payroll, and finance on a variety of employment issues.

Planned and managed recruitment activities, onboarding, and termination activities for entry and mid-level research positions and temporary staff.

Conducted weekly new hire orientation which included presenting company’s corporate values and mission, review of policies, benefits, IT and Office Services to ensure smooth on-boarding process.

Assisted with transitioning employees, processes, and procedures following the acquisition of RoperASW & NOP World by GfK. Worked closely with HRIS administrator in converting more than 500 employees from Ceridian to ADP.

Managed the termination process, including scheduling and conducting exit interviews, discussing COBRA and the separation process, 401K, and severance information.

Conducted, transcribed and recapped exit interviews.

Managed Transit Chek, Health Club Membership, Tuition Reimbursement programs and FMLA leave.

Recommended and helped to launch/implement public transportation pre-tax benefit program for 7 locations across 3 states, providing a significant cost savings for employees while enhancing recruitment efforts.

Researched and implemented in-house computer-skills assessments for administrative positions that a provided true measure of applicant competencies and elevated quality of new hires.

Responsible for the coordination of special events including Holiday parties and the Company-wide picnic.

PRIOR EXPERIENCE:

Six years’ human services/social work experience in case management, corrections, shelters & group homes.

EDUCATION

Bachelor of Science, Human Services, Long Island University, New York

PROFESSIONAL AFFILIATIONS, TRAINING & COMPUTER COMPETENCIES

The Society for Human Resource Management (SHRM)

Human Resources Professional Association of Nonprofit Organizations (HRPANO)

Certified Akins Life Skills Facilitator

Behavioral Interviewing Skills Training, Dealing with Difficult Employees, Conflict Resolution, and Diversity Training: Respect in the Workplace

Microsoft Office, HRIS (Ceridian, ABR, ADP Work Force NOW, CheckPoint), Act, and File Maker Pro

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