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Customer Service Data Entry

Location:
Edmonton, Alberta, Canada
Posted:
December 05, 2017

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Sheryl J. Misener

*** ******** *****

Edmonton, AB T6L 7H3

Phone: (780) ***-****

Email: ac3lvl@r.postjobfree.com

Objective: To retain a challenging and diverse position, where I have the opportunity to continue to utilize my strong customer service, sales and administrative skills.

HIGHLIGHTS OF QUALIFICATIONS

Graduate of Wholesale Technician Training Program

Working knowledge of Microsoft Word, Excel, Access, PowerPoint,

in-house software

Efficiently entered data for bin tracking requiring extensive use of problem solving, analyzing and deciphering information

Effectively coordinated, assembled and tracked paperwork in a timely manner

Committed to being flexible and fully capable to work various shifts as required

Technical Skills

Successfully prepared various charts

Readily entered and retrieved product and customer information utilizing databases

Strong ability to sort through various software to obtain desired results

Organizational/Problem Solving Skills

Efficiently reviewed orders demonstrating analytical skills

Skilled at data entry ensuring accuracy, efficiency and speed

Performed preparation of quotes

Entered and retrieved product and customer information utilizing databases

Thorough bin tracking, problem solving, analyzing various sheets, creating reports, bill of ladings, scale tickets and cards

Communication/Time Management Skills

Comfortably able to multi-task in a varied work environment

Fully flexible, reliable and dedicated to working shifts as necessary

Effectively interacted and communicated clearly with all departments

Easily able to work independently and in a team environment

EMPLOYMENT HISTORY

Office Assistant Present

Terhart & Clancy Law Firm, Edmonton, AB

Reception duties: Answering phone

Preparation of letters and documents

Filing, faxing, opening new files, couriers, etc.

Administrative Purchasing Assistant - 2006 - 2015

General Recycling Industries Ltd., Edmonton, AB

Sort, organize, analyze and enter bin movements on a daily basis

Enter data, print reports, emailing, phones, assembly of bill of ladings, dispatches, filing, archiving, interacting with other departments

Transfer pertinent information to card system clearly and legibly written for sales staff

Strong ability to decipher information, problem solve, query information and accurately assess

Sales Clerk - 2004

Shoppers Home Health Care, Edmonton, AB

Assisted walk-in customers with finding products

Responsible for cash register and sales

Demonstrated products to help customers

Stocked shelves readily as required

Successfully calculated deposits

Invoicing Administrative Assistant - 1998 - 2003

Maxwell Paper Canada Inc., Calgary, AB

Answered customer inquiries and placed sales orders

Proven ability to get detailed information, ask leading questions and provide more product to customers

Handled detailed invoicing and processing of sale orders

Prepared quotes

Successfully trained coworkers

CERTIFICATES/PERSONAL DEVELOPMENT

Excel Upgrading 2014

WHMIS Certificate 2014

Wholesale Technician Training Program 2006

Microsoft Word, Excel, Access and PowerPoint & Upgrading 2006

Life Underwriters Course 1997

Financial Planners Course 1996

General Management Certificate 1995



Contact this candidate