Jessica Lai
New York, N.Y *****
*******.*****@*****.***
SUMMARY
HIGHLIGHTS
Highly motivated and reliable with 6 years of experience working in diagnostic laboratory, radiology imaging center and medical office. Adept at inputting, and maintaining accurate patient data and diagnostic results. Familiarize with medical terminology and a solid team player.
Highly Organized and Detailed Oriented
Excellent facilitator between patients and health practitioners
Ability to prioritize tasks efficiently based on urgency
Quick Learner with new systems and protocols
Excellent Multitasker
WORK HISTORY
LABORATORY TECHNOLOGIST (LIMITED PERMIT), PARK MADISON LABORATORIES INC.
97TH EAST 4TH STREET NEW YORK, NY 10003
SEPTEMBER 2013 – JANUARY 2017
Covered shifts for different departments when needed.
Work overtime to help clear backlog before deadline.
Performed quality control and maintenance on machines for tests to be run in timely manner.
Input and organized patients test results within the appropriate time frame.
Troubleshoot according to equipment and protocol along with technical support
Organized the specimens needed for each test run.
Dealt with vendor representatives on product purchases.
Alert managers when issues arise.
Performed ELISA testing with ELX800 and ELX50
MEDICAL RECEPTIONIST, PROFESSIONAL HEALTH IMAGING, P.C.
3802 14TH AVE BROOKLYN, NY 11218
November 2012 – June 2013
Manage appointment schedule for patient and technicians.
Pulled and filed away patient medical charts.
Daily maintenance of patient information: update insurance information using MedicsPrimer system and distribute patient reports to hospitals and specialist doctors.
Communicate with medical offices for clarity of test requested.
Prepare and organize patient profiles for specialist imaging (MRI, XRAY, CT, MAMMO, SONO, DEXA)
Notified patient about their upcoming appointments.
Helped patient within to the best way to make registration more comfortable.
Translated for patients when needed.
MEDICAL OFFICE ASSISTANT, Joseph S Fox DPM PC and Associates
33 5TH AVE NEW YORK, NY 10003
NOVEMBER 2011 – JUNE 2012
Prepared patient for the doctor to perform exam.
Performed daily quality inspection via Autoclave of instruments used and restocked exam rooms.
Performed ultrasound on patients and measured feet size for diabetic shoes.
Packaged specimens for diagnostic tests
Called patients to remind them of appointments.
Clean and organized exam rooms after each patient.
LABORATORY TECHNOLOGIST INTERN UNDER SUPERVISOR OF IMMUNOLOGY, NYU MEDICAL CENTER- MICROBIOLOGY DEPARTMENT
NEW YORK, NY 10003
SUMMER 2011
CUNY HUNTER COLLEGE
Bachelor of Science Degree Medical Laboratory Science
Graduated May 2012
Long Island University Brooklyn Campus
Undergraduate
2006-2010
COMPUTERSKILLS
Microsoft Windows XP/Vista/7/10, Mac OS X
Microsoft Office Suite 2007/2010 (Word, Excel, PowerPoint, and Outlook), Adobe Photoshop
LANGUAGES
Fluent in conversational Cantonese