Professional Summary
Work History
CHRISTOPHER BIBOLET
• Cell: 714-***-**** • ***********.*******@*******.*** Driven business development professional who effectively builds loyalty and long-term relationships with customers while consistently exceeding sales targets. I take pride in bringing value and quality to any organization. My enthusiasm, dedication, attention to detail and amicable personality has led to me being an in-demand, highly valued employee.
Business Development / Marketing Associate, 08/2016 to Current Auto Chek Centers, Inc – Anaheim, CA
Responsible for seeking out new business ideas and developed them for the growth of the company. Tracked RFP's and assisted with the preparation of proposal packets and presentations. Analyzed advertising effectiveness, including print advertising, social media, website traffic and search engine.
Developed and managed online marketing tools which led to an increase of business exposure through numerous platforms.
Achieved a strong, visible social media presence and continuously monitored online public relations and ensure the success of client programs.
Improved Facebook and Yelp exposure throughout Orange County and Los Angeles County. Implemented marketing strategies which resulted in 20% growth of customer base. Business Development Manager, 04/2016 to 06/2016
Gelman LLP – Santa Ana, CA
Developed and implemented high-level partnering relationships with business publications, professional organizations, industry associations and educations institutions to identify leadership positions, speaking and conference opportunities and sources of referral for group members. Worked directly with the partners and marketing team to identify, qualify and develop new business leads and prospects.
Created and implemented a sales plan and process that will ensure follow through with all new prospect leads Worked directly with outside associations and organizations to have our partners featured at speaking engagements/seminars to highlight the firms capabilities. Generated qualified appointments through cold calling so the partner group could provide knowledge of the firm to potential new clients.
Attended a variety of association networking events, mixers and luncheon events to connect with existing clients and to pursue new business opportunities. Regional Business Development Representative/Right of Way Agent, 04/2014 to 03/2016 Epic Land Solutions, Inc – Riverside, CA
Guided marketing team with organizing and attending Business Development/Client meetings; Agency/Organization Events.
Organized and attended pre-proposal conferences, transportation board meetings, committee meetings and sponsorship events.
Prepared and reviewed reports, RFQs, RFPs and inquiries, including reviewing plans, specifications and other contract documents for capital improvement projects. Aided with preparation of proposals and presentations. Created strategy techniques that would market Epic Land Solutions to potential agencies and clients, resulting in new teaming opportunities for upcoming projects. Headed weekly meetings with cross functional team members to deliver results, develop new strategies to obtain potential prospects.
Identified new business opportunities.
Tracked proposal win/loss percentages with engineering firms, cities and local agencies which determined budget when deciding what projects and engineer teams to pursue. Established new relationships and maintained old relationships within local transportation agencies, cities, elected officials, and stakeholders to create new opportunities for growth. Generated and arranged materials needed for open house/public outreach meetings.(Poster boards, Invites, Announcements, Mailing lists, etc.)
Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Assistant Controller/ Client Experience Representative, 10/2008 to 03/2016 Auto Chek Centers, Inc – Anaheim, CA
Reconcile daily paperwork from the various locations including inventory management, cash reconciliation and reporting the volume of business. Report on the quality of service at the various locations by utilizing undercover vehicles and assessing the employees' compliance with company policies and procedures. Verify DMV documentation for accuracy.
Reconcile DMV Fees collected with Dealertrack's daily reports Record employees' daily attendance and discrepancies from the posted schedule. Determine customer service requirements by maintaining contact with customers, conducting surveys, forming focus groups, benchmarking best practices, analyzing information and applications.
Education
Skills
Improves customer service quality results by studying, evaluating, and re-designing processes. Establishing and communicating service metrics; monitoring and analyzing results; implementing changes Build a strong base of returning customer business through client satisfaction. Supported Chief Operating Officer with daily operational functions. Assistant Fitness Manager, 08/2005 to 03/2014
24 Hour Fitness – Orange, CA
Created sales techniques to help boost the facilities overall fitness revenue. Maintained the facilities personal training budget as well as time and labor reports. Hired, trained and developed new staff members.
Oversaw a personal training staff of seven employees Managed employee scheduling, assessments, and disciplinary issues.
Demonstrated effective persuasive skills in sales. Assisted clients to achieve fitness goals by creating customized fitness regimens and nutrition plans. Bachelor of Arts: Communications, Advertising, May 2012 California State University - Fullerton
Master of Arts: Marketing,
Walden University -
International Right of Way Association: Right of Way Agent (RWA): Computer proficient: word processing
programs (including MS Word), e-mail
(including MS Outlook), Spreadsheets
(including MS Excel), MS PowerPoint, MS Visio
and various inner office databases
Account and territory management
Marketing strategy
Team building expertise
Customer satisfaction
Critical and creative thinking
Highly organized
Effective negotiator