Manager Microsoft Office
Resume:
JAMES ROBINSON
*******@*****.***
TECHNICAL SKILLS:
SAP, Microsoft Office Suite (Pivot Tables, Lookups), Lotus Notes, AS400, QuickBooks, PeopleSoft, Admar, Broadway, Bookkeeping
PROFESSIONAL EXPERIENCE:
LEINY FASHION TODO EXTRANJERO January 2017 - Present
Bookkeeping Manager Part Time
• Prepare new customer & vendor files.
• Respond in a timely manner to all assigned customer & vendor inquiries.
• Maintain professional relationships with all assigned customers & vendors.
• Organize and maintain a filing system for all A/R and A/P documents.
• Resolve all A/R and A/P related issues.
• In addition clerical duties as well as audit support.
• Settled discrepancies on statements.
LAVAZZA Premium Coffee March 2015 – December 2016
Collections and Deduction Sales Assistant Manager
•Performed heavy volume collection 70 to 100 calls on a daily basis to collect on overdue accounts.
•Responsible for maintaining large accounts such as Cosco, Whole Foods, Fresh Direct, Fairway, Kroger’s, UNFI, and Amazon.
•Reconciled accounts with credit and payments.
•Contacted clients in reference to short paid invoices to provide backup documentation for open deductions.
•Identified trends in deductions, such as shortages, damages, and pricing issues related to reducing balances.
•Monitored and reported on deviations from credit standards while supervising 3 collectors.
•Reviewed all deduction disputes related to routing and transportation shipments.
•Prepare aging reports from SAP for account analysis, account status, and follow up with clients as required.
•Prepared various excel reports for management using A - pivot table and v-lookup functions.
•Pulled supporting documentation as needed to review and confirm deductions related for approval to promotions taken.
•Liaison for International Spanish clients.
Tanner Bolt September 2014 – February 2015
Collections Manager - contract
•Responsible for contacting customers regarding any past due invoices, claims or account discrepancies.
•Determining amount owed per contract, identified and monitored overdue accounts.
•Notified customers and arranged for repayment of delinquent accounts.
•Researched and resolved disputed chargeback issues.
•Provided manager with strategic recommendations on further action.
•Prepare weekly/monthly reports on the status of open account balances and current status of collections.
•Reviewed daily bank remittances with accounts receivable files to ensure proper application for cleared invoices.
•Made timely and accurate determinations on PO driven vendors allowing for amendments to related invoices.
•Reviewed orders on credit hold at multiple points daily to make timely hold release decisions.
•Immediately identified major issues to next level supervisor.
C2 Imaging October 2013 – January 2014
Collections Manager
•Prepare aging reports every to identify past due accounts from 60 to 120 days.
•Perform high volume collection calls to key accounts (Bloomingdale’s, Macy’s, Saks Fifth Avenue) for print advertising.
•Reviewed new client credit reports and determined credit risk.
•Negotiated credit limits.
•Collaborated with sales team on delinquent accounts.
•Provided customer service for an average of 35 customers per day, answered customer inquiries and addressed concerns, ensuring customer satisfaction.
•Maintained heavy interaction with sales and logistics department to resolve chargeback issues.
•Identified problem areas and assisted in implementing solutions.
Fox News Network May 2009 – July 2013
Accounts Receivable Manager
•Review aged receivables ledger and perform daily collection calls on accounts in regards to outstanding balances.
•Analyzed cash received and not posted as well as open credits to be reconciled.
•Created spreadsheets for B2B accounts detailing a list of all invoices that are aged 45 to 120 days past due.
•Performed approximately 70 to 100 collection calls per day and follow up with courtesy reminder emails for all invoices within 30 days of payment terms.
•Provided strategic recommendations on credit and collection issues based on key observations of indicators/trends for internet/commercial customers.
•Settled discrepancies directly with sales representatives and buyers.
•Provided excel reports on a monthly basis to accounting team to ensure accurate A/R accruals are posted.
•Review allowance charges against contractual agreement to ensure client deliverables meet contract terms.
•Applied credit to corresponding invoices with approval for return authorizations.
•Reviewed all reports regarding aged AR to submit to upper management to ensure the department is running with organizational standards.
•Communicated with logistics EDI department on EDI issues regarding all EDI clients valid invoice transmissions.
•Direct client account liaison for several accounts including GEICO, Jos A Bank, Macy's, Coca-Cola, Budweiser, and Amazon.
•Facilitated A/R monthly meeting with CFO and Controller.
EDUCATION:
Hunter College, New York, New York
Bachelor of Arts in Business Law
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