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Customer Service, Data entry, MS Word, 50 WPM, 10- Key

Location:
Hattiesburg, Mississippi, United States
Posted:
December 05, 2017

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Rashida P erry * ** W oodland C t. H attiesburg,MS 3 9401 2 28-257-2783

ac3lpr@r.postjobfree.com

CUSTOMER S ERVICE

G eneral D ynamics I nformation T echnology, H attiesburg, M S 1 2/2016- p resent, C all C enter A gent

● Answer i nbound c alls f rom c onsumers i nquiring a bout H ealth I nsurance

● Assist c onsumers w ith a nswering g eneral q uestions a bout H ealth c are p lan, m onthly p remium payments

● Fast p ace e nvironment

● Answer c alls a t h igh v olume

● Must r eceive p assing s cores o n Q uality, P POM, A ssertiveness American T ruck G roup G ulfport,MS 4 /2014-4/2015, M arketing D epartment

● P osted f leet o nline t hat w ere a vailable f or s ale

● A nswered t elephone c alls f rom p otential b uyers

● M ade s ure m ileage a nd v ehicle c onditions w ere a ccurate Tony N elson’s K ing o f P hilly C heese S teaks B iloxi, M S 2 /2013-4/2014, S hift M anager

● C ustomer S ervice

● H andled c ash a nd c redit r evenues

● R esponsible f or o pening a nd c losing s tore.

● O verseeing c rew m embers

● B alanced a nd c losed o ut r egister

Biloxi B ranch N AACP B iloxi, M S 6 /2009-4/2011, O ffice M anager/Admin. A ssistant

● A ssisted B ranch P resident w ith d aily s cheduled m eetings a nd u pcoming c ommunity e vents

● R eceived n ew m embers m embership f ees

● C omposed a w eekly e Newsletter t o a ll m embers

D irected B iloxi r esidents i n n eed o f l egal, c ivil o r d iscrimination c ases t o c orrect p ersonnel EZ C ASH/Cash C ow G ulfport, M S 1 1/2003-4/2005, C ustomer S ervice R epresentative

● A pproved p ayday l oans a nd t itle l oans f or a pplying c ustomers

● M ade c ollection c alls d aily t o p ast d ue c ustomers

● V erified c ustomers a ctive c hecking a ccounts b y c ontacting b anks a nd c redit u nions EDUCATION

8/2012-5/2013 M GCCC J EFFERSON D AVIS C AMPUS G ULFPORT, M S P sychology 8/1996-5/1997 M GCCC P EKINSTON C AMPUS P ERKINSTON, M S C riminal J ustice



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