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Project Manager Management

Aurora, Illinois, United States
November 30, 2017

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Cherry A. Haywood, P.E., PMP


Professional Career Overview/Summary of Qualifications

Highly accomplished Sr. Program/Project Solution Delivery Management Professional (P.E., PMP) with over 20 years of industry experience successfully delivering program/project management expertise, along with unsurpassed business and data analytics, application design, development, and implementation proficiencies to organizations seeking a dynamic, self-motivated professional to build winning partnerships that produce exceptional results. Successfully led multiple small, medium, large domestic and global technology deployments within very diverse industries: Army Corp of Engineers, Energy & utilities, Smart Grid / Smart Meter solutions, AMR: Automated Meter Reading and AMI: Automated Metering Infrastructure, Oil & Gas, Pharmaceutical and Telecommunications.

Over 12 years of SAP FICO (MM, SD, OTC, AM, IM, AR, AP, GL, TR, HR Payroll, Banking/FICA/FSCM) experience. Successfully leading all project stages including business development, project estimating, requirements determination, gap analysis, business process reengineering, issue resolution, configuration, custom code specifications, testing, training, go-live assistance and post implementation support.

Senior Management Core Competencies

Technology & Business Strategy Deployment

Risk Management

Process Design

Program and Project Management, PMP

Change management

Portfolio/Product Lifecycle Management

Six Sigma Black Belt

Operations Management

Contract Negotiation / Review/ Drafting/

Roadmap Development

Business & Systems Analysis

RFI / RFP preparation/ response assessment

Professional Experience:

Sr. IT Project Manager Consultant: Randstad Life Sciences May 2017 to Current

Responsible for leading Global Medical Affairs Medical Congress Process Delineation and Design initiative. Manage and create monthly business communications and presentations for executive level management that fused project KPIs, strategic and competitive information cohesively. Developed Project Management methodologies, templates and policies in various GMA Sectors. Software Vendor Management

Sr. IT Project Manager Consultant: Swoon Technologies May 2011 to April 2017

Navistar: Sr. Program and Project July 2016 to April 2017

Sr. Project Manager Mergers and Acquisitions, Divestiture

Led and coordinated multiple post-merger and acquisition IT related activities, resulting in successful integration of several companies following acquisitions. STRATEGIC PLANNING Collaborated with senior leadership weekly to identify long- term IT initiatives. TECHNOLOGY SOLUTIONS: Constructed effective technology solutions addressing diverse business complications. INTEGRATIONS: Completed multiple M&A and IT integrations on schedule with minimal impact to the business. Managed full end to end SAP HR Payroll implementation project for new company acquisition. Successfully managed the infrastructure connectivity between several companies with no disruption to current infrastructure. Successfully led mail system integration between companies to one hosted mail system with minimal disruption to employee emails.

Sr. Infrastructure and Application Project Manager: Led Active Directory (AD) Forest Functional Level from Windows Server 2003 to Windows Server 2008 R2 upgrade, Records Management solution implementation focusing on non- Email records Project, Planview Enterprise portfolio management software upgrade version project.

Responsible for scoping, planning, managing several parallel global IT projects while reporting in a timely, accurate and transparent manner following standardized methods to allow accurate portfolio management and project execution control within AE&O, SP&A and HR.

Led a team of SharePoint developers to design and deliver an Enterprise Project Portal enabling transparency of all pending, active and completed projects and access to their supporting document storage.

Baxter Healthcare: September 2014 to July 2016

Sr. Infrastructure and Application Project Manager Consultant Managed Led global Enterprise-wide Exchange Server Office 365 cloud service migration for > 25,000 Baxalta users in parallel to Baxter/Baxalta corp separation. Trackwise 8 Sr. Project Manager responsible for managing key project activities from Project Inintiation through closeout for the Baxter TrackWise Exception Transformation project. Performed key business and system analysis to assist in driving the solution decision and implementation. Developed and maintained project plans, status reports, issue logs, and other SDLC artifacts such as user requirements & system requirements. Led the effort to deliver a more efficient and improved the end users reporting experience. Created the project schedule and managed the project according to the schedule, budget, and scope. Effectively communicated project status, issues, schedule and accomplishments to various management levels and stakeholder groups, as needed. Led change management activities in close collaboration with project and extended team members

Managed SAP Optimization Blueprint and pre-work products required for project planning, budget estimation and statement of work in adherence to Baxter Healthcare standards/regulatory requirements and the SDLC methodology.

Managed the development configuration for new instance of Baxalta Virtual Document Kiosk on a new/separate SharePoint environment and Infrastructure platform for Baxalta. Established and maintained solutions roadmaps, aligning business value with delivery team(s) execution. Developed PMO key performance indicator metrics (KPIs) with Business and Stakeholder input.

Global Market Intelligence Sr. Project Manager: Supported the Commercial Analytics group to develop and institute a sales force size/structure framework and workshop for the Immunology/Neurology field force which optimized reach and frequency to key target customers. Spearheaded efforts to integrate primary market research findings into KPI and performance dashboards for several brands which bolstered the value of these tools/resources for internal customers. Delivered situational analysis support for quarterly business reviews, brand planning and launch readiness reviews.

Sr. Project Manager assigned to support the Digital Marketing team leads responsible for plannnng competitor launches by for local strategy war-games and supporting rigorous competitive readiness plans for corporate divestiture. Participated in cross functional research initiatives. Manage the unit operating budget totaling ~$14 Million in annual spend. Managed relationships with consulting and research partners

Abbvie Pharmaceuticals: July 2013 to Sept 2014

Sr. Project Manager (SAP/ERP) Foundation Project: Led the development of change management strategies and plans in collaboration with Executive Sponsors and the functional project teams on the highest priority transformational programs within the AbbVie SAP Foundation Program. Conducted and Completed detailed stakeholder analysis. Facilitated pre-implementation process gap analysis, multiple project code, process design, architecture and development reviews for new Global Trade Service (GTS) SAP system upgrade. Developed multiple current and future state business process flows for Global Trade Service business customer. Completed knowledge transfers for SAP “OTC and PTP” functional business unit processes and procedures following Change Management Impact Workshops.

Project Manager for Compliance Monitoring Reporting project: Global Medical Information/Global Medical Affairs: Successfully delivered Medical Analytical Reporting solution for Global Medical Affairs. Created resource loaded project plans, risk and decision processes, managed project budget & forecast. Provided weekly and monthly project status dashboards to provide key project performance indicators. Primary interface between the business, vendor and AbbVie-IT to ensure that the reports generated from the MIA SW (Medical Information Analytical) Tool were accurate, useful, and timely as well aligned with the business, user and functional requirements.

Project Manager for KOL Management Solution vendor selection project: Global Medical Affairs: Facilitated client long- and short-term strategic development and planning workshops for EE/KOL solution. Partnered with the business in the development of cross-functional teams to address internal customer requirements for global KOL solution. Partnered with the Business to facilitate Vendor selection process

Hospira Pharmaceuticals: October 2012 to June 2013 (Consultant)

Sr. Project Manager

Latin America SAP/SOX compliance implementation project: Created integrated project plans, risk and decision processes, managed project budget & forecast. Managed stakeholder and team member expectations and resolved outstanding SOW scope related change orders. Managed day-to-day Operations and provided Project Management support to complete implementation of organization-wide Change Management Process. Managed the solution design and gathered/confirmed functional requirements for new Change Management software. Successfully managed Regulatory Affairs mandatory global software system upgrade per US Government requirements. Facilitated enterprise cross-functional workshops to negotiate, document and solidify process change, software change and infrastructure change numerous times.

Abbott Labs- Waukegan, IL: May 2011 to July 2012 (Consultant)

IT Category Manager, Sr. Project Manager: Abbott Laboratories Global Purchasing Services

Infrastructure Sr. Project Manager- Managed the Design, Configuration, Deployment, Testing, Transition and Retirement of Circuits, Cisco and Juniper Routers/Firewalls, VPNs, Disaster Recovery. Sr. Project Manager: Successfully managed SAP ECC6 Data Migration Project. Created integrated project plan, facilitated user acceptance testing for the business, created cut-over plans, facilitating migration to Dev/QA/ Prod environments and ensured user sign-off upon project completion. Software Application Program Manager: Responsible for managing cross-functional software engineering teams, project budgets, schedules, functional specifications, facilitating RFP process, managing vendor relationships, managing senior management communications and issue resolution.

IT Category Manager: Managed all Telecom HW/SW procurement service agreement terms and conditions, contract and pricing negotiations with preferred clients (Contract signature authority of 2Mil$), Collaborated effectively across internal and external organizational levels, functions, businesses, and geographies to realize and document client and business goals and objectives. Sr. Project Manager, Vendor Data Migration: Created and managed SAP ECC 6.0 upgrade deployment project plans for multiple divisions during migration. Managed the mapping of business requirement sessions and translating into application logic, functional specifications. Managed all day to day project related task in alignment with deployment timeline

Itron – Liberty Lake, WA: December 2007 to May 2011

Sr. Program Solution Delivery Manager, Sioux Valley Energy – Successfully led customer negotiations to secure a $8.5M consulting services agreement 200K Electric Smart Meters. Developed the process design and system integration requirements to deliver a WiFi (Local) and Broadband (Rural) based Smart Grid and Smart Meter system based on GE Smart Meters and Grid Net's Policy Net communications (WiFi) and AMI solution and Aclara's (Broadband) communications and AMI solution to Cooper Canon's Yukon Load Management System and iView's back-office Customer, Billing and Outage Management Solution.

Sr. Project Manager / Solution Delivery Integration Manager, First Energy: Responsible for managing all aspects of the enterprise wide SAP system implementation utilizing SAP's ASAP system implementation methodology and program management tools. Business areas included in this implementation were Finance, Human Resources, Supply Chain, Work Management, Work Control, Sales and Distribution, Customer Relationship Management, Customer Information Systems

Supply Chain PMO: Sr. Program Manager Reported to Vice President of ITRON Global Supply Chain, Key PMO partner orchestrating the Global Supply Chain Leadership team, facilitating three global process owners to accomplish their change agendas within the Logistics, Planning and Customer Supply Chain functions. Responsible for managing the Smart Grid technology Distribution, logistics, meter purchasing and project inventory control for Southeast and Southwest project regions. Facilitated the Global Supply Chain leadership monthly calls, quarterly face-to-face sessions, moderated the quarterly “Top 80” leader community webcasts. Created the change management program to manage transition into new organizational design and ensured adherence to organizational design. Developed and deployed the change management framework for a major warehouse transition project including risk management plan, charter, roles and responsibilities

Sr. Project Manager / Sr. Business Analysts/ Solution Delivery Manager, City of Detroit Water: Managed the successful end to end delivery of largest AMR “Water Fixed Network” solution deployment consisting of 290,000 endpoints with dual redundancy and two-way functionality. Change Management consultant for the South-East Next Generation/Water and Electric Projects, implementing global stakeholder analysis and communications process and plans for client solutions. Defined and developed client SOWs, project scopes and customer detailed baseline project plans. Facilitated all customer project kick off meetings at the client sites. Successfully managed project budgets in parallel from $700K to $130M.

Managed the full deployment of customer Next Generation Workforce Management implementation solutions: Managed the successful project solution implementation and system “go-live” of several assigned CIS customer billing systems.

Sr. Project Manager, Sr. Project Delivery Manager, Sr. Business Analysts: Southern California Edison: Managed portfolio of projects examining DR potential of Advanced Metering Infrastructure (AMI) and Smart Grid technologies and products to facilitate Automated and Integrated Demand Site Management (IDSM). Implemented DR aspects of Market Redesign and Technology Upgrade (MRTU) which allows DR resources to compete with generation resources and Demand Response Providers (DRP) to directly participate in California Independent System Operator (CAISO) wholesale electricity markets. Developed Earned Value methodology for planning, tracking, and reporting of project performance.

Responsible for project vendor management and sourcing, managing RFI and RFP process, contract negotiation and management, managing procurement process, managing onsite contract resources for assigned projects.

Analysts International, Schaumburg IL: Principal Consultant BP America 2004 to December 2007

Senior Transition Project Manager Indirect Procurement & Six Sigma (IP6S) Transformation: Developed Lean Six Sigma, change and release management process for BP refinery share-point tool application team. Established a global Six Sigma infrastructure & reporting tool for enterprise portfolio Co-wrote multiple business development solutions. Vendor

Manager: Led outsourcing vendors, managed contracts and SLA’s; Led Lean Six Sigma process improvement for vendors.

U. S. Army Corp of Engineers: Captain, Army Corp. of Engineers Fort Sill, Oklahoma September 1989 to September 2009

6yrs active duty /14yrs active reserve

Military Supervisory Sr. Project Officer: Served as the Security Officer with responsibility for the development, implementation, and management of the brigade security programs. Developed strategies, policies, and procedures to commensurate with the needs of the command as well as current directives, orders, regulations, and statutes that govern the physical and IT security program. Developed policies, procedures, and methods for implementation and administration of the brigade security program. Conducted/led weekly in-processing briefs to new officer arrivals

Sr. Security Engineer: Developed Physical Security Programs for US Army Corps of Engineers (USACE) sites and coalition bases. Performed IT-Threat and Vulnerability Assessments & Analysis. Conducted Infrastructure Security reviews

Sr. Program Manager, Security Operations: Managed the review and approval process for engineering projects for customer’s global WAN. Managed financial budget on contracts for the Army Corp of Engineers. Managed 11 government contracts with a yearly value of over $12M+. Supervised, mentored and managed 52 civilian contractors for multiple defense projects with budget ranging from 50K to 8M.


Licensed Professional Engineer, Project Management Professional Certification, Six Sigma Black Belt Certification (QSSBB), ITIL V3 Certification. ESI & George Washington University: Certificate in Business Analytics, Advanced Project Management, Advanced Software Engineering, Risk Management, Business Process Modeling

National Society of Professional Engineers, National Society of Women Engineers, National Society of Black Engineers, National Society of Hispanic Engineers, American Society of Quality, Institute of Electrical and Electronics Engineers, Project Management Institute, Toastmasters International, Delta Sigma Theta Sorority

Software Competencies and Computer Skills

Oracle, MySQL, Java, JavaScript, Python, PHP, C#, C++, Pearl

Data Analytics: Microsoft Power BI, Tableau Desktop, SAP ERP, DOMO


Massachusetts Institute of Technology, Cambridge MA.,

Master of Engineering, Electrical Engineering & Computer Science (Conferred, 1995)

Washington University, Saint Louis, MO.,

Bachelor of Science, Electrical Engineering & Computer Science (Conferred, 1989)

Army ROTC Commissioning Ceremony, Washington University, St. Louis, MO.,

Commissioned 2nd Lieutenant (1989)

University of South Carolina, Columbia, SC.,

Marketing & Finance Coursework

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