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Location:
Lithonia, Georgia, 30058, United States
Posted:
November 30, 2017

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SANDRA R . F RAZIER-REED

*** * **** * **** D rive, S tone M ountain, G A 30087

Email: s ac3jpo@r.postjobfree.com M obile: 6 78.851.5298 EXPERIENCE

Federal E mergency M anagement A gency, W ashington, D C September, 2 017 – P resent IA R ESERVIST/DESKTOP I NSPECTOR Carson C ity, N VCC-4337

• E nsure q uality c ustomer s ervice t o i ndividuals/families a ffected b y v arious d isasters w ith a ccess t o a f ull r ange o f n ational a nd l ocal FEMA p rograms i n a t imely m anner.

• O rganize e mergency m anagement p artnerships a nd c ooperative a gencies i nformation t hat i s e ngaged w ith t he d elivery o f d isaster recovery a ssistance, a nd c oordinate a ffected a pplicants r eferrals f or i mmediate a id a ssistance.

• R eview r ecords t racking d atabase s ystems; i ncluding P reshift, N EMIS, D MARTS, M icrosoft a pplications, a nd u tilize o ther document c ontrol m anagement p rograms t o c oordinate a pplicant p rofile r eview f or p rocessing.

• C onduct a pplicant i nterviews, e xplain c ase s tatus, a ddress i nquiries, m aintain a ccurate a pplicant i nformation, a pply d ata e ntry updates, a nd r ecord a ccurate i nspections o f a pplicant d isaster r eports. DeKalb C ounty H uman R esources F ield O ffice, D ecatur, G A March, 2 017 – S eptember, 2 017 HUMAN R ESOURCES A DMINISTRATOR Temporary P osition

• M anage a dministrative t asks u tilizing M icrosoft o ffice s uites, a ssist w ith r ecruitment p rocedures, a nd T aleo d ata e ntry f ollow-ups.

• M aintain c onfidential r ecords, u pdate a pplicant p rofiles, s creen t elephone c alls, a nd p erform f ront d esk/customer s ervice o perations. Crowns F or H ope F oundation, D ecatur, G A January, 2 016 - M arch, 2 017 EXECUTIVE A SSISTANT

• C oordinated f undraisers, u pdated w ebsite, c reated s ocial m edia m arketing c ampaigns, a nd f acilitated p romotional a ctivities.

• S cheduled a ppointments, a rranged i tineraries, p repared t ravel a rrangements, p rocessed e mployee t ime a nd m ileage r eports.

• C omposed c orrespondence, h andled d iversified o ffice d etails u tilizing w ord, e xcel, p ublisher, a nd m onitored f ollow-up p rocedures.

• M anaged v endors/suppliers a ccounts p ayable/receivable f unctions, d ata e ntry, f ile r ecords, i nventory c ontrol a nd s upply d istribution. Bright C laim, I nc., S andy S prings, G A July, 2 015 t o J anuary, 2 016 ADMINISTRATIVE A SSISTANT

• M anaged h omeowner i nsurance c laims, i nquiries, a nd c onfidential p rofiles, p erformed d ata e ntry f unctions a nd f ile m anagement.

• M onitored c ontractor p roductivity, r eviewed m aintenance c ontracts, a pplied d ata e ntry s kills, u tilized M icrosoft e xcel a nd w ord.

• C ommunicated c laims i ssues, e nsured q uality c ontractor/client r elations, a ssigned c ontractor w ork o rders, a nd m aintained r ecords.

• R ecruited c ontractors, u pdated i nsurance, l icense, a nd c ertification i nformation, a uthorized c redentials a nd p rogram p articipation. WiPro T echnologies, I nc. A tlanta, G A October, 2 014 t o J uly, 2 015 CUSTOMER S ERVICE R EP

• C oordinated c lerical f ollow-up p rocedures, a ddressed c ustomer s ervice i ssues, m aintained d ata e ntry, a nd c all l ogs p rofessionally.

• A ccordingly s cheduled t echnical s upport, i nstallation, a nd r epair a ppointments, d ocumented i nquiries, a nd e xpedited s ervice c alls.

• P romoted g ift c ard s ales, p resented b onus p oint p rograms, p rocessed o rders, a nd c ompleted o nline p roduct p urchase t ransactions. Show C lass M arketing L LC, A lbany, G A February, 2 005 t o O ctober, 2 014 MARKETING C OORDINATOR

• R esearched m arketing s trategies, c oordinated p rojects, m aintained s ocial m edia b usiness a ccounts a nd m onitored o nline p ostings.

• I mplemented e vent p lanning d etails, p romotional c ampaign f unctions, f acilitated c lient m arketing p resentations, a nd t eam m eetings.

• I nteracted w ith b usinesses/consumers, p resented a dvertising i nformation a nd m arketing s ervices, o pened a nd c losed s ales c ontracts.

• M anaged r ecruitment, s upervised 8 t eam m embers, p rocessed v endor a ccounts p ayable/receivables, p ayroll a nd k ronos d ata e ntry.

• M aintained t ime a nd m ileage r eports, o rdered m aterials a nd s upplies, r eviewed p roposals, c ontract r enewals, a nd i nventory l ogs AT&T C orporation, B edminister, N J May, 1 994 t o J anuary, 2 005 ADMINISTRATIVE M ANAGER

• M anaged h uman r esources o perations, c oordinated a nd s cheduled o rientations, A DP p ayroll a nd p eople-soft d ata e ntry.

• C omposed c orrespondence, a ddressed d epartmental i ssues a nd i nquiries, d istributed a nd m aintained o ffice i nventory/supplies.

• R eviewed a nd a ssigned w ork o rders, p repared e xcel w orkflow r eports, m anaged f ollow-up t asks, a nd f acilitated t eam m eetings. SANDRA R . F RAZIER-REED

490 A rbor R idge D rive, S tone M ountain, G A 30087 Email: s ac3jpo@r.postjobfree.com M obile: 6 78.851.5298

• P lanned r ecognition i nitiatives, t eam a ward a ctivities, d epartment e vents, a nd m aintained t eam q uality g oal r ecord b oard.

• R ecruited, t rained, a nd s upervised c lerical s taff, m aintained s taff c onfidential p rofiles, v endor a ccounts p ayable/receivables. EDUCATION

Executive A ssistant C ertificate Sawyer B usiness C ollege, E lizabeth, N J Business A cademic S tudies D iploma Piscataway H igh S chool, P iscataway, N J REFERENCES

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