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Customer Service Assistant

Location:
Kennesaw, Georgia, United States
Salary:
25,000
Posted:
November 30, 2017

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**** ******** ***

Kennesaw, GA *****

(850) ***-**** (c)

Julie A. Frick

Objective: A position within the service industry, wherein I may utilize my customer service skills and to help people. I aim to facilitate a high level of service to both clients and staff. I want to be part of an exciting team dedicated to care giving and customer satisfaction.

Work Experience:

10/17 – Present Terry Reid Buick GMC Cartersville, GA

BDC Agent

Generate appointments and market to potential customers

Responsible for handling all incoming phone calls and internet leads

Confirming sales appointments

Performing long-term follow-up on all unsold customers

06/17 – Present Great Homes Realty Kennesaw, GA

Property Management Assistant

Duties include:

Move ins, Move outs and Renewals

Write reports for what is found is found during walk throughs.

Put in repair orders.

Basic administrative duties

04/17 – 10/17 LAZ Parking Atlanta, GA

Traffic Director SunTrust Park

Duties include:

Effectively and efficient direct traffic and customer vehicles.

Be responsive and timely with correspondence and problem resolution.

Assist customers into the facility, provide a gracious sense of arrival, and help direct traffic.

06/16 – 04/17 And That! Kennesaw, GA

Overnight Stock Associate

Duties include:

Stocking shelves. Building displays.

04/12 - 08/12 Atlanta Mission My Sister’s House - Atlanta, GA

Program Assistant

Duties include:

Assist clients with their daily needs. Update client information via Excel & Word.

Do security checks and bed checks. Answer phones, make copies, send faxes. I also distribute medications to the clients.

06/05 – 08/05 Kerr & Downs Research - Tallahassee, FL

Telemarketing Researcher

Duties include:

Made phone calls and collected research data.

06/03 – 02/04 Manpower – FL. Department of Health - Tallahassee, FL

Fiscal Assistant II

Duties include:

Assigning, closing, breakdown, data input of Social Security disability claims cases.

Sorted invoices and delivered throughout the department. Queried medical information from departments AS400 system as required. Answered phones and processed requests.

Education: 1998 Leon County Adult Education

1994-1998 Marantha Christian School

Professional Certifications: ISSA Certified Fitness Trainer: Cert # 615968

Equipment & Special Skills:

Personal Computers, Calculators, Copy machines, Fax machines, Mailing equipment, Proficient with Windows ’95,98,2000,XP,7,10 MS Word, MS Excel, MS Outlook Express, MS Publisher, Internet Explorer

References: Provided upon request



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