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Customer Service Microsoft Office

Alexandria, Virginia, United States
November 30, 2017

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Henry William Ward III

**** ****** ***** ***. *** Suitland, MD 20746) - 202-***-**** Professional Summary

I am a loyal and clearly dedicated individual who has an ambition to exceed and succeed in any given environment. Although I have extensive experience in the mail room delivery industry, as well as other experience. I love to learn, and am always up to a challenge whatever the situation. I get along well with others, also working effectively and efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

Area of Expertise

•Windows 7/8


•Postage Metering

•1090 copy machine

•Microsoft Excel

•Microsoft Office Suite

•Eudora Pro




Inventory all property on campus

Scan all computers, monitors, copiers, machines, printers, all other equipment

Handle all incoming deliveries

FedEx Ups,Freight trucks,

Warehouse duties, stocking,shipping,ordering supplies

Monthly Reports

Supervise staff in warehouse

Making sure warehouse is clean

Customer Service

Deliver All incoming items throughout the campus

Office moves with students and supervise them

Mass Inventory count


Lead Receiving Clerk NOV 2016 TO AUG 2017

Handle all incoming trucks

Produce, Food, Dry goods, Liquor, Paper products, Meats, Can goods, Beer

All incoming UPS,

Freight Trucks for shows

Deliver all products to every departments

Stocking Products

Customer Service

Inventory control

Making sure all incoming food is good

Drive forklift to stock items

Picking orders for all Departments and Restaurants

Make sure warehouse is clean

Train new Employees

MSTI-Veterans Affairs- Landover, MD

Inventory Control Clerk June 20, 2016 to Oct. 2016

Inventory of all VA Equipment

Receiving all incoming equipment

Scan all equipment

Deliver all incoming request for equipment to all VA location

Pick up all excess equipment from all VA location

Use if-cap and Cmr to track all equipment

Terminate all old equipment

Handle all CPU”S, Laptops, Cell Phones, Monitors, Scanners, Fax machines and Servers

Take hard drives out of CPU”S and Laptops

SD cards out of cell phones

Cleaning warehouse and other areas

Fill all request orders for VA employers

Marathons TS – Alexandria, VA

Warehouse Scanning Technician August 2015 to March 2016

The Federal Management Agency (FEMA) Engineering Library contains the nations flood maps since the mid-1960s.

FEMA has contracted with IBM and Michael Baker International to digitalize the warehouse facility inventory by scanning and recycling specific data crucial to the program, which is superseded or outdated. Cartographic Aids or Technicians operate computer equipment to digitize line and point data and generate geographic information system

(GIS) maps

Key Results:

Digitalize the warehouse facility inventory by scanning and/or retaining unrecorded specific data crucial to the program.

Provide FEMA with an inventory of the materials they have warehoused.

Reduce the physical evidence in the warehouse space required to maintain a digitized hard copy archives file.

Develop new floodway details through review of maps from orthophotos and notes within the library.

Enable flood map users to access digital data on-line without use phone inquiry.

NASA Headquarters

September 1995 to Jan 2015

Administrative Support Supervisor - Mall Clerk 1

Washington, District of Columbia


Receiving, and X-ray all incoming mail and packages

Mail screen all incoming mail, parcels and packages in the glove box

Sort and deliver mail to floors

Ship outgoing mail and packages USPS, FEDX, OR UPS

Ordering office and shipping supplies

Operating meter machine, FEDX and UPS machines

Maintaining inventory list, Monthly Reports

Customer service and Mass mailings


Handle different Vendors and manage cost and inventory

Supervising staff of 8

Driving to different job sites when needed

Making sure Mailroom is clean and up and running each day

Ordering and stacking copy paper

Conference set ups

Stocking kitchen supplies

Office moves on every floor

American Stat Association June 1994 to May 1995

Facilities Manger

Alexandria, Virginia

Oversaw all building maintenance

Served as a leader to cleaning contractors and staff

Insured building security

Maintain association publication library and membership services

Provided inventory reports for repairs and postage for Director

Shipping and receiving records

FEDX, UPS, USPS reports each month

Resolution Trust Corporation Dec 1991 to Dec 1993

Supply Supervisor

Rosslyn, Virginia

Ordering and issuing supplies

Inventory control leader with vendors and customer service

Manage tracking system for the requisition forms

Supervise 2 supply room personnel

Deliver supplies to customers on floors



T.C. Williams High School 1982


High School Diploma

Alexandria, Virginia, USA

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