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Customer Service Sales

Rockwall, Texas, United States
December 01, 2017

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Brooke Wasson

**** ***** ** *** ***

Garland TX 75043



Texas Tech University – Lubbock, TX

Master’s of Interdisciplinary Studies

Graduation Date: May 2019

BA in Sociology. GPA: 3.4.

Minor in Mathematics and English

Graduation Date: May 2017

Employment Experience

September, 2017 – present

Rockwall Independent School District – Substitute Teacher

July, 2017 – present

The Little Gym, Rockwall TX – Program Director

Manage a team of employees by holding team meetings. Constantly training the team to teach the best classes. Ensure program quality. Grow the business through marketing and sales on social media. Educate customers on the benefits of our program.

July, 2015 – July, 2017

The Little Gym, Lubbock TX – Lead Instructor

Interpret and analyze curriculum to be able to administer the best coursework. Grow the child’s personal skill growth through effective drills to build strength and agility. Build personal relationships with all ages through effective communication. Educate parents on child’s performance and development. Enhance each child’s learning through creative lesson plans.

January, 2017-May 2017

Buckner Children & Family Services, Lubbock TX – Intern

File paperwork into family binders. Scan, copy, and upload documents into extended reach. Be knowledgeable in the standards and regulations by the State of Texas to conduct inspections. Complete home studies to license foster families.

January, 2014 – August, 2014

McAlister’s Deli, Andrews TX - Cashier

Perform cash and card transactions for customer purchases. Stay updated and knowledgeable of products and services offered. Handle cash and coupons and record financial entries accurately. Excellent communication and customer service skills. Respond and resolve to customer complaints and queries in a professional manner. Educate customers on the products available, sales, discounts and push promotional items. Keep the work area and store clean, neat and organized.


Sigma Phi Lambda

Kappa Mu Epsilon


Texas Tech Dean’s List

Golden Key International Honour Society


Schedule Management Leadership

Word Processing Creativity

Problem Solving

Strong work ethic


Available upon request

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