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Accounts Receivable Manager

Taguig, National Capital Region, Philippines
December 01, 2017

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RAYMOND NASTOR M: +** 998.*******

I am a well-rounded Accounts Receivable Leader with a sound management and leadership capabilities. I like providing solutions to complex accounts receivable issues and working in teams to achieve desired results. I love nurturing and developing people to become the best that they can be. AVID


Global Distributor of Audio, Video and Media Solutions Accounts Receivable Manager April 18, 2016 to April 12, 2017 I was assigned to lead a Credit and Collections team supporting various functions such as customer relationship management, sales order management, credit, collections, account reconciliations, dispute management and cash applications. The team is responsible in working closely with customers, sales and finance to obtain resolution of accounts being managed.

I was responsible to provide cash collections forecast every month to VP-Finance and Treasury then worked on those collection targets to be converted to cash approximately close to $30M globally. I was responsible to provide strategic and operational direction to achieve effective collections performance I was responsible in the overall management of Letter of Credit terms of Europe and Middle East Customers. Liaise with Operations pertaining to product shipment, approve release of sales orders and liaise with the bank for the conversion of Letter of Credit (LC) to cash

I was responsible to conduct quarterly analysis on AR issues then provide adjustment recommendation to Bad debt provisions to country controllers

I was responsible to liaise with collections agency pertaining to the submission of uncollected long overdue accounts I was responsible to provide approvals to Credit/Debit memo, Returns and Refund requests received from customers I was responsible to provide leadership support to meet desired performance levels through coaching, mentoring, 1x1 sessions, performance feedback and appraisal activities I was responsible to provide staffing recommendations and necessary adjustments to work priorities based on business requirements

Projects completed:

Automated Debit, Credit Memo and RMA approval process in collaboration with IT team Automated computation of late fee charges of customers with over 30 days past due SUCCESS MENTOR AND COACH FOR ACCOUNTS RECEIVABLE


Professional Experience



Alabang, Muntinlupa City (

Global producer of high-performance Specialty Chemicals and Materials Accounts Receivable Manager October 2011 – January 2015 I was assigned to lead the Accounts Receivable team responsible for the delivery of satisfactory results in various areas and functions such as but not limited to: Cash Applications, Intercompany Reconciliations and dispute management. The team closely works with sales, customer service, finance and external customers to resolve issues timely as well as to support sales and profit objectives of the company. Served as a point of contact to communicate issues and progress of the AR team to Grace executive leadership team

Served as part of the Manila Operations Center (MOC) leadership team responsible to coordinate operational excellence initiatives and projects of the AR function I was responsible to evaluate, maintain and institute adequate AR internal controls for SOX Compliance I was responsible to drive completion of process documentation for AR function I was responsible to identify and recommend necessary changes in operational and global credit policies and procedures to optimize effective and efficient performance I was responsible provide recommendation to staffing requirements or make necessary changes on work priorities I was responsible to provide leadership support i.e. Coach and mentoring, 1x1 sessions, performance feedback, appraisal to drive unit performance

I was responsible to conduct salary reviews and provide necessary adjustment recommendations Drive Process Improvement activities


Resolved IT related problems in batch processing of lockbox payments resulted in the increase in the automated cash posting hit rates from 60% to 80% for North American accounts. Integrated AR processes of acquired businesses to Grace Formed and Managed a Small Business Venture – Jan 2010 – Sep 2011 Acquired Entrepreneurial Skills

Sales Presentation, business development, Negotiation and Marketing Exposures AFFILIATED COMPUTER SERVICES, A XEROX COMPANY – Makati City ( Global back office support and services provider

Accounts Receivable Manager Sep 2007 – Dec 2009

I was assigned to deliver successful migration of the client’s accounts receivable function over to Manila in close collaboration with the transition manager.

Served as a Point Person to communicate performance issues and progress of AR function to the governance team.

I was responsible and accountable in leading daily operations of accounts receivable team that is responsible and accountable in managing 1,000++ accounts performing various functions such as but not limited to: Cash Applications, Reconciliations, intercompany transactions, Payment exceptions and Research. Collaborate with various account managers to resolve account receivable issues and concerns. I was responsible to provide leadership support to meet or exceed desired team performance levels 3

I was responsible to provide support to internal audit and other related compliances Achievement:

Contributed in the completion and development of process documentations Stabilized Manila AR Operations resulted in the migrations of other F&A functions such as Payables and Customer Helpdesk

ACCENTURE– Makati City

Leading global professional services company providing a range of strategy, consulting, digital, technology & operations services and solutions.

Transaction Reconciliations Team Lead Mar 2004 – Aug 2007 I was promoted to provide leadership support for a team composed of 15 FTEs assigned to manage reconciliations and allocations of daily receipts. Drive 100% completion of assigned accounts. Served as a point of contact to drive account balances toward desired and acceptable levels I was responsible to support identification of process improvements and its implementation I was responsible to provide Coaching and Mentoring support towards achievement of desired targets as well as growth and team development

I was responsible to conduct 1:1 sessions and performance appraisals Achievement:

Formed Quality Audit Group & Reporting tools

Maintained desired account balances

Reduced over 60 days past due around 5%, over 90 by 2% and over 120 by 1% Prior Position: Senior Transaction Premium Reconciliation Analyst (TPRA) – 2003 to 2004 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES, STA. MESA MANILA B.S. Banking and Finance, -- 2002

Frontline Leadership, 2014 SIX SIGMA GREENBELT TRAINED, March 2012 WR. Grace & Co. WR. Grace & Co.

Understanding ISO 9001:2008 for Top Management, 2014 MS Excel 2007 Customized, 2011 Emil Sanchez Esclabanan TEKGURU

Consultant – Neville Clarke

Global Awareness Program, 2014

Valerie Berset-Price

Lead Trainer and Managing Director

Crucial Conversations, 2014

WR. Grace & Co.

Assertive and Strategic Speaking, 2014

Dina H. Loomis, DTM, PDG, AICI

South East Asia Speakers and Trainers Bureau, Inc. Toastmasters International – 2014

WR. Grace & Co.

Education and Trainings


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