Manager Sales

Professional Highlights

Director of Manufacturing / Wholesale Division • Operations Manager 8 years in Progressive Roles

Business Planning & Allocation

Operational Systems

Employee Training, Development & Leadership

Customer Relations

Inventory Planning & Control

Vendor Relations & Negotiations

Financial Planning & Profit Analysis

Education

Master’s Degree, International Commerce and Policy 2012 – 2015

George Mason University - School of Public Policy, Gov’t. & Int’l Affairs Arlington, VA

Bachelor’s Degree, Business Operations Management 2009 – 2011

George Mason University, Fairfax, VA

Professional Experience

Sunsof Corporation Dec. 2016 – Present

Director of Operations/Manufacturing

Increased productivity by 30 % by implementing new processes while decreasing labor cost by 18 % and reduced the turnover rate from 35 % to 15% within first three months.

Oversee and manage supervisory staff in the departments of production and maintenance. Conduct semi-annual performance and compensation reviews with supervisors and staff. Manage performance throughout the year and conduct feedback sessions and re-align expectations as often as necessary.

Manage COGS and MO budgets and review accounting ledgers monthly. Achieve actual YOY savings in respective budgets; enact cost savings initiatives.

Oversee and manage production KPI’s, standards, and efficiencies. Ensure that standards are continually being met on a frequent basis with regards to direct material, direct labor, and yields.

Oversee the coordination of annual audits, certifications, quality assurance and control deviations, organoleptic deviations, incidents and complaints, etc. to ensure that quality standards are continually being met and adhered to.

Oversee the coordination of any employee resourcing, safety, claims, employer practices, training, and/or turnover initiatives/improvements. Cooperate to adopt a zero-tolerance policy for employee safety issues and ensure that staff and supervisors are continually adhering to this standard.

Global Exchange, LLC / Troy Systems, LLC 2011 –2016

Director of Wholesale Division 2014 – 2016

Operations Manager 2012 – 2014

Installation Department Manager 2011 – 2012

Operations/Scheduling Coordinator 2010 – 2011

Promoted rapidly through a series of increasingly responsible management positions based on

strong financial, operating, team building, and team leadership performance. Responsibilities and

notable achievements:

Created the wholesale division and reached $1.5 million collectively in wholesale accounts on the first year with 15 % increase second year.

Created and improved the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow among different departments, business process and organizational planning.

Directed and coordinated activities of business departments concerned with the production, sales, pricing and distribution of products and services

Created an innovative system to schedule large number of scheduled jobs for crews to reduce the overtime and errors, saving the department approximately $100k/year.

Adjusted the routes to reduce the overtime and fuel costs approximately $250k/year.

Reduced absenteeism by 25 % and turnover by 35 % with strategies to recruit, train, and retain high quality employees.

Midas, Inc., Operations Manager 2004 – 2011

General Manager 2008 – 2011

Assistant Manager 2006 – 2008

Technician Apprentice/Sales Associate 2004 – 2006

Received 6 “Top Sales Producer” awards in 2005.

Achieved record sales (up to 35 % sales growth with 23 % margin increase)

Managed place the store on top 50 among 2200 stores in nationwide.

Languages

Fluent in Turkish and Moderate in Spanish

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