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Customer Service Administrative Assistant

Location:
Bonney Lake, Washington, United States
Posted:
November 28, 2017

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Resume:

Taysha M. Farrish

***** ******* ** *

Bonney Lake, WA 98391

253-***-****

ac3isa@r.postjobfree.com

Employment:

Holiday Inn, Seattle, WA- January 2017- Present (InHouse Reservations Agent)

Holiday Inn Express, Seattle, WA- February 2014-January 2017 (Front Desk Agent/ Supervisor)

Shilo Inn Hotel, Ocean Shores, WA- October 2010- February 2014 (Front Desk Agent/ Administrative Assistant)

Experience

●Daily Response to voicemails, emails, customer communications and operational needs.

●Customer relations, Data Processing.

●Proven ability to maintain customer satisfaction.

●Troubleshoot and handle client requests professionally.

●Supervised and trained employees.

●Maintained cost and kept records in all areas of my department.

●Accountable for the ordering, shipping and receiving of supplies.

●Served as liaison between client and customer.

●Ability to multi task, prioritize and handle emergencies.

●Ability to delegate assignments to maximize efficiency.

●Professional customer service.

●Sales experience.

●Skilled in various trades:

Accounts Payable/Receivable

Reports

Hotel Petty Cash/Cashiering

Payroll

New Hire paperwork, Orientation

Hotel Front Desk/ Admin. Assistant

Customer Service, Reception

Inventory and Operator Control

Handling of Groups, Inputting information, handling blocking and anything else they need.



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