KAKI K. CHAN
*** ***** ****** ***, ********, CA *5035
ac3ir5@r.postjobfree.com
Summary
Driven individual with 7 years in customer service, sales account management, and supply chain procurement. I am a fast learner and work well with others. Highly motivated to exceed customer expectations. Organized, resourceful and detail oriented with exceptional planning and decision-making abilities.
Highlights
Scheduling proficiency
Strategic planning
Report generation
Self-directed nature
Analytical problem solving
Schedule management
Problem resolution
Excellent communication skills
Bilingual in Cantonese & English
Customer-oriented
Knowledge of MRP Systems
Microsoft Office
Spreadsheet development
Report analysis
QuickBooks
Inventory systems
WORK EXPERIENCE
Employer: A. C Photonics
Job Function: Sales Coordinator/Procurement Specialist
Start Date: May 2015 End Date: May 2017
Job Responsibilities
Utilized MRP, Excel & Quickbook for new POs. Provided support and guidance at the customer's Supplier facility, ensuring that all components currently on order are being delivered at the required committed dates.
Employer: Tria
Job Function: Sales Account Manager
Start Date: Jun 2011 End Date: Aug 2013
Job Responsibilities
Managed existing and new accounts. Provided product knowledge to customers and placed new orders for customers. Confirmed that appropriate changes were made to resolve customers ' problems. Trained new employees on company customer service policies and service level standards.
Employer: Metropark
Job Function: Assistant Buyer
Start Date: Dec 2009 End Date: Feb 2011
Job Responsibilities
Retail clothing merchandising, was responsible for buying new season assessories. Assisted with new season launch, created multimedia look books.
Employer: Micron
Job Function: Project coordinator
Start Date: Oct 2007 End Date: Dec 2009
Job Responsibilities
Assisted project manager in creating project proposals and schedule. Obtained products and services to meet customer's requirements. Established and maintained excellent relationship with vendors.
EDUCATION
San Jose State University
Field of Study
Occupational psychology
August 2007 - October 2009
Mission College
Field of Study
A.A SOCIAL SCIENCES
Jun 2005 - August 2007
PROFESSIONAL REFERENCES
Christine Zhang (650) ***-****
Marcella Jiang (650) ***-****
Patrick Ni (408) ***-****
Ookaw Lim (608) ***-****